0x80040c97 Error: OneDrive Couldn’t be Installed [Fix]

Stopping existing OneDrive processes before reisntallation is helpful

3 min. read

Updated onOctober 4, 2023

updated onOctober 4, 2023

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Key notes

OneDrive is a Microsoft file hosting service that allows registered users to synchronize and share their data. However, issues like the 0x80040c97 error will restrict its installation on your device.

There are a few practical solutions, and in this guide, we will share them and some probable causes.

What causes the OndeDrive 0x80040c97 error?

How do I fix error 0x80040c97?

We recommend you first start with these easy workarounds:

However, if after the above pre-solutions, the error persists, proceed to the more detailed steps below.

1. Properly uninstall any old OneDrive installation

2. Edit the DisableFileSyncNGSC registry value

3. Give the current user full admin control

We love to refer you to our guide onopening the Registryif you encounter difficulty accessing this Windows utility.

These solutions have been the most helpful for most of our readers, so you should be able to fix the error with any of them. We recommend you start from the first and walk your way to the bottom.

Lastly, if we have left out any solution, please indicate in the comments section, as we update our guides regularly to ensure our readers always know the best fixes.

0x80040c97 Error: OneDrive Couldn’t be Installed [Fix]#

What causes the OndeDrive 0x80040c97 error?#

How do I fix error 0x80040c97?#

1. Properly uninstall any old OneDrive installation#

2. Edit the DisableFileSyncNGSC registry value#

3. Give the current user full admin control#