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3 simple ways to fix your Xbox pfp when it’s not changing

3 min. read

Updated onOctober 4, 2023

updated onOctober 4, 2023

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Key notes

Even though Xbox is one the most favoured video gaming brand by many gamers, it doesn’t fail to deliver some dose of headache. One of the frustrations encountered by these players is the Xbox profile picture (pfp) not changing.

Likewise, some of our readers who were able to change their pfp also complained that theirXbox custom pfp is not workingbecause it changes for a few minutes, then reverts back to the old one.

Surprisingly, there might be nothing wrong with your Xbox app. It may take some time before the changes are effected in the pfp showcase. If it still doesn’t change, then you may want to check our next guide. It would only take a few minutes to implement.

For readers asking how long does it take for Xbox gamerpic to change? The answer is that it may take as long as 24-72 hours.

What can I do if my Xbox pfp is not changing?

What can I do if my Xbox pfp is not changing?

1. Check the image size

Microsoft recommended that the image size for custom gamerpic should be at least 1080 x 1080 pixels. Check your preferred image to ensure it complies with this requirement.

There are lots offree photo editing apps for Windows 10/11which you can use to adjust your photo to fit the Microsoft recommendation.

It is also worthy to state that Xbox only allows the use of JPG or PNG photos. GIFs and other photo file formats will not work.

2. Confirm if custom pfp is not disabled by Microsoft

It is very possible that Microsoft may have disabled the feature to change your Xbox pfp at the time you are trying to.

For instance, in March 2020 when there was a spike in gaming for social connection due to the coronavirus pandemic, Micorost announced on theXbox support pageit would temporarily turn off the ability to upload custom gamerpics, club pics, and club backgrounds.

This was however reinstated around June of the same year. So, before you start getting mad at your computer, read through comments onMicrosoft communityand check reputable gaming news websites for the latest updates.

3. Reset the console

How long does it take to change Xbox pfp?

The time it will take you to change Xbox pfp will be determined by the solution you are trying. If it would be to only resize the image to fit Xbox recommendation, it shouldn’t take more than 5 minutes.

Resetting the console might take longer but should only take a few minutes for gamers who know their way around or have a quick grasp of the steps we explained above.

After trying any of the quick fixes highlighted above, you may want to restart your computer to ensure all changes are effected by Xbox. We also have a guide onhow to fix issues with Xbox Live connectionon the console.

Let’s know the result you got after trying these methods. We would also love to hear in the comment section below any other method you were able to use to resolve the issue.

More about the topics:xbox

Vlad Turiceanu

Windows Editor

Passionate about technology,Windows, and everything that has a power button, he spent most of his time developing new skills and learning more about the tech world.

Coming from a solid background in PC building and software development, with a complete expertise in touch-based devices, he is constantly keeping an eye out for the latest and greatest!

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Vlad Turiceanu

Windows Editor

Coming from a solid background in PC building and software development, he’s a Windows 11 Privacy & Security expert.