Share this article

This article is translated in

Improve this guide

3 Ways to Fix Netflix when It’s Not Playing HDR Video

Netflix may not play HDR if the graphics card is outdated

3 min. read

Updated onOctober 4, 2023

updated onOctober 4, 2023

Share this article

This article is translated in

Improve this guide

Read our disclosure page to find out how can you help Windows Report sustain the editorial teamRead more

Key notes

Streaming video content on platforms like Netflix is most enjoyable when you have a premium picture quality mode of viewing. It offers a real-life viewing experience that allows you to stream videos in the best way possible.

However, many streamers complain about Netflix not playing HDR when streaming. It indicates that the feature is either unavailable or not working.

The HDR (High Dynamic Range) offers a higher range than the average range. The highlight gives a higher contrast with more prominent colors and light intensities for a high-quality visual effect.

However, users may experience Netflix HDR not working on Windows 11 for many reasons, including outdated video card drivers, device HDR support, etc.

Why is my Netflix not showing HDR?

How can I watch Netflix videos in HDR?

1. Update your video card drivers

Updating the video card driver on your PC will resolve the issue.

If you want a faster and more efficient approach,Outbyte Driver Updateris the tool for you. With this automatic software, you will be able to update not only the video card driver, but also any other outdated driver on your computer.

⇒Get Outbyte Driver Updater

2. Ensure that your TV or monitor supports HDR

If you’re struggling with Netflix HDR on unsupported devices, switching to a device that supports 4K resolution or HDR formats videos is best.

We recommend you check the features of the smart TV, monitor, or Android devices you want to purchase to ensure that it supports HDR streaming.

3. Upgrade to a Netflix plan that supports HDR format streaming

Because not all subscription plans on Netflix can play HDR format videos, you need to upgrade to a higher plan to access them.

However, you can check theNetflix plan pagefor more information.

Is HDR the same as 4K?

Many users mistake the HDR for a 4K display because they seem similar. However, HDR has more visual impact and effects on the display.

It offers a higher contrast or wider color and brightness range than other display ranges. Also, 4K provides a more defined image quality and makes your display sharper.

Nevertheless, you can run into some other problems on Netflix, which can be annoying. Theaudio out-of-sync error on Netflixis an issue you can encounter.

Likewise, you can read aboutways to fix HDR video streaming not supportederrors on your PC.

3 Ways to Fix Netflix when It’s Not Playing HDR Video#

Why is my Netflix not showing HDR?#

How can I watch Netflix videos in HDR?#

1. Update your video card drivers#

2. Ensure that your TV or monitor supports HDR#

3. Upgrade to a Netflix plan that supports HDR format streaming#

Is HDR the same as 4K?#