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5 Easy Ways to Fix OneDrive when KFM is Not Working

These solutions will make KFN work again in no time

5 min. read

Updated onOctober 4, 2023

updated onOctober 4, 2023

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Key notes

Sometimes, while taking a backup of data from a PC to OneDrive, using the KFM (Known Folder Move) feature causes some problems and stops working. If you face adata synchronization issue, you are already in the right place.

Why is OneDrive KFM not working?

OneDrive Known Folder Mode not working is typically seen when Windows 10 build 17763 or later versions are installed on the machine.

More specifically, the Known Folder Mode will not work when Windows 10 build 1809 and later versions are installed on the server hosting the Client Access License (CAL).

The main causes that are disrupting the working of OneDrive KFM include.

How do I fix OneDrive KFM not working?

Before moving to detailed solutions, make sure to apply these quick checks:

Now let’s jump to the solutions on how to fix OneDrive KFM in no time.

1. Enable folder redirection

Some of our readers also faced a problem where theOneDrive app keeps crashing when syncing foldersbut this guide will help you.

2. Silently move Windows known folders to OneDrive

If you enable this option, Windows-known folders will move without user intervention. You can also enable a notification after their folders have been redirected.

Microsoft recommends using this setting alongside Prompt users to move Windows-known folders to OneDrive.

This is because if the automatic known folder move does not work, users are prompted to fix the errors and back up these folders.

3. Enable OneDrive Known Folder Move

If you are curious about what KFM is and how it works, check this article aboutOneDrive know folder move, then enabling OneDrive Known Folder move might overcome the OneDrive KFM issues.

4. Make sure you have the Site Collection Owner’s permission

5.Close Windows file transfer before using KFM for backup

When you are moving and copying data within your local file system, and simultaneously you try to start a backup on Google Drive, then KFM not working due to local file transfer.

To use the OneDrive folder backup or KFM feature, you have to wait for the complete file transfer, or you can cancel the file transfer within your computer and then start using KFM, which will work properly.

If ever OneDrive had missed from your PC, then follow the simple methods found in this guide dedicated toOneDrive missing from File Explorer.

We are sure our provided solutions will greatly help you using KFM. If you are facing any issues, try these solutions and let us know which tip worked for you in the comments area.

5 Easy Ways to Fix OneDrive when KFM is Not Working#

Why is OneDrive KFM not working?#

How do I fix OneDrive KFM not working?#

1. Enable folder redirection#

2. Silently move Windows known folders to OneDrive#

3. Enable OneDrive Known Folder Move#

4. Make sure you have the Site Collection Owner’s permission#

5.Close Windows file transfer before using KFM for backup#