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5+ easy ways to fix Xbox purchase error 807b01f7

5 min. read

Updated onOctober 4, 2023

updated onOctober 4, 2023

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Key notes

Xbox Live allows you to purchase all sorts of content such as games and DLCs, but sometimes certain errors can occur while making online payments.

Users reportederror807b01f7, and according to them, thiserroroccurs whenever they try to make a purchase on Xbox Live. This can be a big problem, but there are a few solutions that you can try.

How can I fix Xbox error 807b01f7?

1. Check the status of Xbox Live services

Xbox Live relies on certain services in order to work properly, and if one of those services is down, you might experienceerror807b01f7 while making an online purchase.

You can check the status of Xbox Live services simply by visiting theXboxwebsite, but if any of the services are down, you can only wait until Microsoft fixes the issue.

2. Test your Internet connection

According to users, you might be able to fix this issue simply by testing your network connection. This is a simple procedure, and you can perform it on Xbox One by following these steps:

To test your connection on Xbox 360, do the following:

If there’s any problem with your network connection, you have to resolve it before you can make purchases on Xbox Live.

3. Remove your Xbox profile and download it again

This error can sometimes appear if yourXboxprofile is corrupted, and one of the best ways to fix it is to remove your profile and download it again. To do that on Xbox One, you need to follow these steps:

Now you need to add your account again by following these steps:

To delete your profile on Xbox 360, follow these steps:

After deleting the profile, you need to add it again by following these steps:

After removing and downloading your profile again, the issue should be resolved.

4. Clear the system cache

Xboxerror807b01f7 can appear due to a corrupted cache, and if you want to fix thiserroryou need to clear your cache. This is a simple process and in order to do it on Xbox One you need to follow these steps:

To clear the cache on Xbox 360, you need to do the following:

After clearing the cache, check if the problem is resolved. Some users are suggesting clearing your cache after you delete yourXboxprofile, so you might want to try that. To see how to delete and download yourXboxprofile, be sure to check our previous solution.

5. Keep trying to make a purchase

According to users, you might be able to circumvent thiserrorby trying to make the purchase again. Users reported that they were able to make their purchase after trying a few times. If that doesn’t work, you might want to wait for an hour or two and try again.

6. Start a game and log in to your Xbox Live account

Some users claim that they fixed thiserrorsimply by starting their game and logging in to Xbox Live from the game itself. This is a simple solution, therefore be sure to try it.

Not being able to purchase content on Xbox Live can be a big problem, but as you can see, there are several solutions that you can use to fix Xbox error 807b01f7. Which one worked for you? Let us know in the comments section below.

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5+ easy ways to fix Xbox purchase error 807b01f7#

How can I fix Xbox error 807b01f7?#

1. Check the status of Xbox Live services#

2. Test your Internet connection#

3. Remove your Xbox profile and download it again#

4. Clear the system cache#

5. Keep trying to make a purchase#

6. Start a game and log in to your Xbox Live account#