Share this article

Improve this guide

5 Tested Ways to Fix Origin Error When Buying Something

5 min. read

Updated onOctober 4, 2023

updated onOctober 4, 2023

Share this article

Improve this guide

Read our disclosure page to find out how can you help Windows Report sustain the editorial teamRead more

Key notes

Amongst the most frequenterrors on Origin, encountering anissuewhen buying something is one of the most common.

This can create a lot of stress for avid gamers who have been waiting for a specific release for some time, and even affects the casual user.

The error seems to be linked to the location from which you are trying to make the purchase, but in some cases, users have reported that the process froze out the blue.

Here is what one user had to say about this issue on the EA Answers forums:

Whoops! Anerroroccurred. Please try again later. [ref. #Error:httpRequest ERROR]. I get this every time I try to purchase anything, or clickJoin Origin Access. Really want to purchase BF1, any help?

Unfortunately, this isn’t the only issue that users encountered, and many reportedOrigin client loading issueson their PCs.

Because we understand how important it is for you to be able to download games from Origin freely, in today’s article we will explore some of the best fixes. Read on to find out more.

Why can’t I buy anything on Origin?

Why can’t I buy anything on Origin?

If you’re having issues with buying items from Origin, you might have issues with your client. In case that happens, you can try making a purchase from your browser instead.

This doesn’t always work, and if you’re having problems with the client, it’s advised that you clear its cache and try again.

Sometimes when you make a purchase you’ll encounter Origin error em ext 10027 or code 54005, but there are ways to fix that.

Why is Origin not processing my payment?

It’s possible that your region is blocked or that your ISP is preventing you from accessing Origin properly. Using a reliable VPN can help you with that.

Another cause can be account issues, and if that happens, it’s best to contact Origin support so they can perform a detailed inspection.

In this guide, we’re going to show you a couple of solutions that you can use if you are unable to purchase on Origin, so let’s get started.

How can I fix Origin purchase or payment error?

How can I fix Origin purchase or payment error?

1. Try using the Origin Online Store and not the client

If you’re gettingYour action cannot be processedOrigin, you can try using theOrigin websiteto buy what you want instead.

In order to do this, it is recommended that you log into your Origin account, and add the payment details inside your account settings.

This fix points to an error inside the Origin application, but it doesn’t apply to all cases. Still, it’s worth a try.

You can use any browser for this task, but we recommend trying out theOpera One browser.

Some exclusive helpful features such as the built-in free VPN will guarantee your online activity and IP address stay private. This way, the purchase process should be hassle-free and prompt.

Opera One

2. Use a VPN service to complete your payment

In case you’re getting There was an error displaying the price in Origin, you might want to try using a VPN. This applies if your purchase is blocked due to the location of your Internet provider.

The only way to find out if this fix works, is to install a VPN, and try to purchase something from Origin. If the location is causing the problem on your side, this will resolve it.

As mentioned before, Opera comes with a pre-installed VPN tool that you only need to activate from the settings menu.

This tool is useful not only to hide your location, but it allows you to access websites that are otherwise blocked in your region. It also serves to add an extra layer of security to your connection, preventing online attacks.

3. Delete Origin cache files

This is a simple solution, but it can help you withThere was an error retrieving item informationmessage in Origin.

4. Remove and reinstall the software

5. Check your account status

If all of the above methods failed, and the Origin buying error is still present, then there is a pretty good chance that your account got banned for some reason.

To rectify this, seethese instructionsto get into contact with the Origin account department.

Does Origin accept debit cards?

When it comes to purchases, Origin works with debit cards in addition to other payment methods.

If you have any issues with your debit card and Origin, contact your bank or Origin support to get it sorted.

In this article, we explored the best methods to try if you can’t buy anything inside Origin. We hope this guide helped you troubleshoot your issue.

This isn’t the only issue that you can encounter and many reportedUnexpected error in Origin, but we already covered that issue in a separate guide.

Please feel free to let us know if it did by using the comments section found below.

More about the topics:Browser errors,EA Origin

Vladimir Popescu

Being an artist his entire life while also playing handball at a professional level, Vladimir has also developed a passion for all things computer-related.

With an innate fascination for research and analysis, and realizing many other people share his passion for this subject, he delved into writing Windows-related articles, so other people can also benefit from the acquired information.

When not writing kick-ass articles, Vladimir likes to spend his time doing Crossfit and creating art.

User forum

0 messages

Sort by:LatestOldestMost Votes

Comment*

Name*

Email*

Commenting as.Not you?

Save information for future comments

Comment

Δ

Vladimir Popescu