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5 Ways to Fix Amazon Prime Video Not Working in Firefox
Too many active programs may often cause this issue
5 min. read
Updated onOctober 4, 2023
updated onOctober 4, 2023
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Key notes
Amazon Prime Video is one of the most popular streaming services in the world, but it’s not without its problems. One of the most common issues is when Amazon Prime Video is not working on the Firefox browser.
When you are watching a movie or TV show on Amazon Prime Video, the service may freeze, crash, and even close. This can happen for different reasons, but it’s annoying, to say the least.
Sometimes, Amazon Prime Video may not be playing 1080p or a higher quality setting but as soon as you lower the quality settings, you can watch with no lagging.
While this may be a temporary solution, no one likes watching their favorite shows in low quality. You can eitherinstall 4K video playersor troubleshoot recommended solutions below.
Does Prime Video work on Firefox?
Yes, Prime Video is available on Firefox. You can stream Prime Video on your computer, laptop, or mobile device. You can also watch it on the go by downloading the Prime Video app from Google Play Store or Apple App Store.
Why is my Amazon Prime Video not working?
If you’re not able to watch Prime Video on Firefox, it is likely because of one of the following reasons:
Why are videos not working on Firefox?
If none of the above reasons is the cause of the issue, the problem could be related to the browser and not the subscription service. You can check your computer’s date and time settings and ensure they are not incorrect.
Quick Tip:
If you’re using Firefox, try another browser like Opera One. Some users report better performance with this browser than with Firefox when it comes to playing Amazon Prime videos.
Opera One has a built-in VPN which will allow you to change your IP address and get access to geo-restricted websites like Amazon Prime. It’s light on resources, so videos should load fast, without buffering.
Opera One
What can I do if Amazon Prime Video is not working in Firefox?
1. Update your browser
2. Restart your router
Restarting the router will refresh its memory, which might help you fix Amazon Prime Video not working on Firefox.
The easiest way to do this is to unplug the router’s power supply from the wall outlet for 30 seconds and then plug it back in. This should reset the router and give it a fresh start.
3. Clear cache and cookies
Clearing your cache is a simple way to get rid of any temporary files that may be causing problems with Amazon Prime Video loading properly on Firefox.
It can help solve many of the issues that you might encounter while using a web browser, such as problems loading pages on a site. It will also help speed up performance and free up storage space on your device if necessary.
4. Try disabling the add-ons
It’s possible that one of your add-ons/extensions is interfering. It’s hard to pinpoint exactly which one, but if Amazon Prime works now, try re-enabling them one by one.
Open Amazon Prime each time and see if it still works. If it stops working after enabling a certain extension, keep it disabled when using Amazon Prime or find a better replacement.
5. Use a VPN service
A VPN service, or virtual private network, encrypts all of your traffic and then routes it through a different server location than what’s specified by your ISP.
This will make it look as if you’re browsing from somewhere else in the world, which means that any restrictions placed on this content based on location will be invalid. You can check out some of the bestVPNs to unblock Amazon Primeand enjoy your content uninterrupted.
And that’s how you can get your Amazon Prime Video working in Firefox again. If the problem persists, the website may be down and you can wait it out and then check in again in a few moments.
You can also check outbrowsers recommended for streaming Amazon Primeto avoid such errors in the future.
Should you encounter a similar problem whereAmazon Prime is not working in Chrome, do not hesitate to apply our recommended fixes on the same.
Let us know what solution worked for you in the comment section below.
More about the topics:Amazon Prime errors,Firefox errors
Claire Moraa
Windows Software Expert
Claire has a knack for solving problems and improving the quality of life for those around her. She’s driven by rationality, curiosity, and simplicity, and always eager to learn more about Microsoft’s products. With a background in teaching and reviewing, she breaks down complex topics into easily understandable articles, focusing mostly on Windows 11, errors, and software.
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Claire Moraa
Windows Software Expert
With a background in teaching and reviewing, she breaks down complex topics into easily understandable articles, focusing mostly on Windows 11 errors.
