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5 Ways to Fix Amazon’s An Unknown Error Has Occurred

Unknown errors in the app can be fixed with these quick solutions

4 min. read

Updated onOctober 4, 2023

updated onOctober 4, 2023

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Key notes

Shopping is one of the most relaxing therapy for a lot of people and acquiring new things has been proven to improve our mood.

And, nowadays, shopping has become synonymous with Amazon, as this platform serves millions of customers on a daily basis.

If you are an Amazon user, you will surely want to know details onhow to register the Firestick to yourAmazon account.

Now, circling back to what is important now, if you get theAn unknown error has occurred, the steps below will save you.

Why does Amazon keep saying an error has occurred?

This is a pretty common error, so don’t even sweat about it. A lot of Amazon users report dealing with this situation, so you aren’t alone in this.

So, if Amazon keeps sayingSorry, something went wrong, just refresh the page or reload the app, as the first line of defense.

This common error usually results from a poor connection, so check and see if your internet is working properly or if you are downloading a large file.

Furthermore, assuming Amazon servers are actually online, you should double-check that your PC or phone network connection is working as intended.

Thus, presuming you are now dealing withAn unknown error has occurred, please try again later onAmazon, here’s what you need to do.

Quick Tip

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How do I fix an unknown error has occurred on Amazon?

1. Restart the Amazon app

The simplest solutions bring the best results in solving what appear to be impossibly intricate problems, so we will go this route at first.

Before we commit to doing anything else, let’s simply restart the app. A lot of users facing this problem state that it only took restarting the app for the problem to go away.

It might not seem like much, but that is all that software needs sometimes, a good old-fashioned reboot, and all will be good.

2. Update the Amazon app

More times than not, software starts to malfunction and exhibit strange behavior when it becomes outdated, in case you didn’t know.

That being said, keeping your app up to date with the latest patches and fixes is vital for it to properly function and not display any errors.

Just hit the update button and let the app download its latest build, afterwards simply startAmazonand keep on shopping.

3. Delete the Amazon app cache

Start theSettingsapp and tapApps.

2.If necessary, tapSee all appsand then tapAmazon Shopping.

3.TapStorage & cache.

4.TapClear storage.

4. Update Windows

5. Uninstall/Re-install the app

How do I empty my Amazon cache?

This is one of the easiest actions you can do and it will only take one minute of your time, so don’t worry about it.

All you need to do is follow the steps shown in solution 3, where we’ve explained exactly what you need to do on your end.

It’s not from the app itself, and you will have to go to your system’s settings and access this information. From there, you can delete the Cache for pretty much everything installed.

So, if you are in a scenario where Firestick displaysAn unknown error occurred connectingto Amazon Appstore, use the solutions in this article.

In fact, the steps above can be useful in pretty much all Amazon Appstore connection failures, so keep that in mind.

Has this guide been helpful? Share your experience with us in the comments section below.

5 Ways to Fix Amazon’s An Unknown Error Has Occurred#

Why does Amazon keep saying an error has occurred?#

Opera GX#

How do I fix an unknown error has occurred on Amazon?#

1. Restart the Amazon app#

2. Update the Amazon app#

3. Delete the Amazon app cache#

4. Update Windows#

5. Uninstall/Re-install the app#

How do I empty my Amazon cache?#