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5 Ways to Fix Netflix When It’s Not Accepting Your Payment

Try these tested fixes when Netflix is not accepting your payment

5 min. read

Updated onOctober 4, 2023

updated onOctober 4, 2023

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Encountering a payment validation issue on Netflix can be annoying. Some users report that Netflix is not accepting their payments, which is asimilar issue on Huluas well.

Such problems will restrict your access to your favorite premium content. Hence, we will provide plausible fixes.

Why is Netflix not accepting my payment?

Why is Netflix not accepting my payment?

Although Netflix offers exceptional service, you can sometimes experience payment rejection issues.

The primary cause of this is due to invalid card details. Since most users opt for the card as a means of payment, a mistake in the details can render the card ineligible for payment. Other likely causes are:

Let’s proceed to the possible ways to fix this error.

What can I do if Netflix is not accepting my payment?

What can I do if Netflix is not accepting my payment?

Before anything else, ensure you perform these checks:

If all these have been checked and the issue persists, consider trying the fixes below.

1. Update your payment method

Updating your billing method should fix the Netflix not accepting payment issue. However, accessing Netflix via a browser can lead toNetflix error code  M7111-1331-4027. Hence, check our guide to fix it if you ever encounter it.

2. Contact Netflix support

If you encounter an issue with your payment, it is recommended to contactNetflix support. Sometimes, the problem might be from Netflix when a payment method is temporarily down due to updates or not being supported in your country.

Also, they can further pinpoint why your payment is not accepted. You can reach their support via social media, app, call or live chat.

3. Contact your financial institution

Sometimes, your financial institution might be responsible for this issue if they fail to process the payment. There might be restrictions on your card, insufficient funds, an embargo on international payments, and more.

So, reach out to them to better understand the reason and remove the restrictions causing the Netflix payment not to be processed, if possible.

4. Create a new Netflix account

Try the previously denied payment method on the new account. Sometimes, the payment issues might be tied to just one account. Hence, the need to try it on a different account.

5. Use another browser

Users may encounter payment issues on Netflix due to browser issues. Hence, we recommend you switch to another browser to check if the payment issue persists.

One of the top browsers we had no issue using is Opera browser, coming with a simple interface yet a complete set of features.

Trying Opera is gonna take you only a few moments since you can import all data such as passwords and browser history with just a few clicks.

Opera

Consider using any of the fixes in this guide should you encounter abrowser not supported in Netflixissue.

These are the best fixes to try out when faced with a Netflix payment rejection issue. Whatever the case, any of these fixes should fix the issue for you.

However, Windows users who want to download the Netflix app might encounter theerror 0x80240014. So, check out our guide on the causes and fixes for the error.

Also, you might be unable to accessNetflix if the error message says something went wrong. Take a look at what to do here if you encounter that.

Should you have further queries or suggestions, you can leave them in the comments section.

Loredana Harsana

Windows Software Expert

Loredana is a passionate writer with a keen interest in PC software and technology. She started off writing about mobile phones back when Samsung Galaxy S II was on top of the world and she fell in love with tech of all sorts.

Whenever she’s not at her work desk, you’ll find her enjoying refreshing tea flavors, spilling stories on paper, and listening to the radio.

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Loredana Harsana

Windows Software Expert

Loredana is a tech enthusiast who tackles mobility, privacy, and networking in easy-to follow guides for everyone.