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7 Ways to Fix Check your Network Settings Skype Error
Take action if Skype is unable to connect to the server
4 min. read
Updated onOctober 4, 2023
updated onOctober 4, 2023
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Key notes
Please check your network settings and try againis a pretty common Skype error. This annoying error message prevents users from connecting to theinstant messaging app.
First of all, if you’re getting this error message, you should follow the suggestions available on the screen and check your network settings.
Why is Skype asking to check my Internet connection?
TheCheck your Internet connection and try again latererror in Skype occurs because the app has a problem connecting to the server.
In other words, there is either a problem with your local connection, theSkype server is downor the Windows Firewall might be blocking the app.
Another common issue is that the software is outdated and you need to get it to the latest version before trying to connect again.
But the good news is that you can quickly fix this problem by following the troubleshooting steps listed in this article.
How to fix the Check your network settings Skype error?
1. Check your firewall settings
Your firewall may be blocking your access to Skype. Configure your firewall settings so as to allow Skype to run on your device.
2. Check your proxy settings
Here’s how to manually configure your proxy settings in order to allow Skype to connect.
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Open Skype, click Tools > Options.
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Go to Advanced > select Connection > Skype automatically detects your proxy settings.
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Enter the Host and Port details of the new proxy server.
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Tick Enable proxy authentication in case your proxy requires authentication.
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Type the Username and Password required by the proxy server > click Save. Keep in mind that this is not your Skype name and password.
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Close Skype launch it again > sign in and check if the error persists.
3. Install the latest Windows updates
Make sure that you’re running the latest Windows OS updates on your machine.
As a quick reminder, Microsoft constantly rolls out Windows updates in order to improve the system’s stability and fix various issues.
4. Run the Windows Troubleshooter
Windows 10 and 11 feature a dedicated built-in troubleshooter that can fix general Windows app issues.
Since Skype is a Windows app, this solution can be very efficient in solving the problem.
5. Reset Skype configuration files
6. Remove recently installed software
Then restart your computer and see if the issue has been solved.
If you recently installed new software on your computer, try uninstalling it. Sometimes, security tools may prevent certain programs from running.
IObit Uninstalleris a special tool that helps you delete software packages from your PC. The built-in uninstaller of your PC tends to keep remnants of uninstalled software, but with IObit Uninstaller you can remove them. It is a handy tool that will help you rid your computer of clutter and keep it in top shape.
7. Reinstall Skype
If the solutions listed above failed to fix the issue, try reinstalling Skype. You may use Step 6 to first uninstall Skype. Then go to Microsoft Store anddownload the latest Skype version.
We’ll end our list here. We hope that the solutions listed in this article helped you fix the problem and now you can use Skype again.
Next, you might be interested in our guide onwhat to do if Skype keeps crashing on Windows 11.
As always, if you’ve come across other solutions to fix this error, you can list the troubleshooting steps in the comments section below.
More about the topics:Skype for Business
Loredana Harsana
Windows Software Expert
Loredana is a passionate writer with a keen interest in PC software and technology. She started off writing about mobile phones back when Samsung Galaxy S II was on top of the world and she fell in love with tech of all sorts.
Whenever she’s not at her work desk, you’ll find her enjoying refreshing tea flavors, spilling stories on paper, and listening to the radio.
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Loredana Harsana
Windows Software Expert
Loredana is a tech enthusiast who tackles mobility, privacy, and networking in easy-to follow guides for everyone.
