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7 Ways to Fix Oculus Rift Runtime Service Error
Find out the solutions that worked for others
5 min. read
Updated onOctober 4, 2023
updated onOctober 4, 2023
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Key notes
Oculus is apopular software for VR gaming, though it also finds application in other tasks. While Meta has maintained the software, some problems are bound to appear. And one that commonly affects users is theOculus Runtime Serviceerror.
For those wondering what is Oculus runtime, it’s the background process triggered by the software and is responsible for managing all the activity and ensuring that everything is in order.
The error message reads,Can’t Reach Oculus Runtime Service. Your Oculus software may be updating. Please wait a minute and try again. If the issue continues, contact Oculus support. While the message doesn’t point you in the right direction, we will. Keep reading to find out all about the error!
Why am I unable to access Oculus services?
Here are a few reasons you are facing issues:
How do I fix the Oculus Runtime Service error?
Before we move to the slightly complex solutions, here are a few quick ones to try:
If none of this helps get rid of theOculus Runtime Serviceerror, move to the fixes listed next.
1. Download the patch
The developers have acknowledged the Oculus Runtime Service error, and a patch for it was released. So, your primary approach when seeing theCan’t reach Oculus servicemessage in Windows 10 should be to install the patch.
2. Run Oculus in compatibility mode
3. Modify the service configurations
For many users, reconfiguring theOculus VR RuntimeandQuality Windows Audio Video Experienceservices did the trick when encountering theOculus Runtime Serviceerror.
4. Disable controlled folder access
Controlled Folder Accessprevents applications from accessing or modifying certain protected files on the computer. Though helpful, it has been found to trigger theOculus Runtime Serviceerror, and disabling it did the trick.
In case this works, you can always allow Oculus through Controlled Colder Access instead of disabling the feature altogether.
5. Add Oculus as an exception in the antivirus
6. Delete the problematic file
Corrupt ormissing DLL filesare often the reason users encounter errors in applications, including theOculus Runtime Serviceerror.
7. Reinstall the software
When nothing else works, you can always reinstall the software as a last resort in case of theOculus Runtime Serviceerror. If the problem remains unresolved, give it another go, but this time, use aneffective uninstaller softwareto clear any leftover files and registry entries before reinstallation.
And once you have fixed things, check thebest antivirus for Oculus Quest 2and get one for a safer experience.
For any queries or to share more solutions with us, drop a comment below.
More about the topics:Oculus,Runtime Errors
Kazim Ali Alvi
Windows Hardware Expert
Kazim has always been fond of technology, be it scrolling through the settings on his iPhone, Android device, or Windows PC. He’s specialized in hardware devices, always ready to remove a screw or two to find out the real cause of a problem.
Long-time Windows user, Kazim is ready to provide a solution for your every software & hardware error on Windows 11, Windows 10 and any previous iteration. He’s also one of our experts in Networking & Security.
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Kazim Ali Alvi
Windows Hardware Expert
Kazim is specialized in hardware devices, always ready to remove a screw or two to find out the real cause of a problem.