Aka.ms/familyverify Not Working? How to Fix it

Try these easy fixes when aka.ms/familyverify is not working

4 min. read

Updated onOctober 4, 2023

updated onOctober 4, 2023

Share this article

Improve this guide

Read our disclosure page to find out how can you help Windows Report sustain the editorial teamRead more

Key notes

Using a Microsoft Family account allows you to share some benefits with other users listed under your family group. However, it can be tasking to get around sometimes because many users report the aka.ms/familyverify not working.

Likewise, people complain that they can’tchange a Microsoft Family member from adult to childin the family group.

Why is the aka.ms/familyverify not working?

Many things can go wrong with theMicrosoft Familyverification process, causing it to result in errors or not working correctly. A common factor that can cause the aka.ms/familyverify not working is outdated Windows. The device your account is signed into may be outdated, so it can run into problems while verifying.

Furthermore, several other factors can be responsible for the aka.ms/familyverify not working on your device. Some are:

The cause of Family verification not working can vary with different users. Nevertheless, you can get it working by trying some fixes we’ll show you as you go forward with the article.

What can I do if the aka.ms/familyverify is not working?

Before trying any fixes for the problem, we recommend you go through the following:

If the issue persists, try the solutions listed below.

1. Perform a Clean boot

A clean boot will prevent any third-party app from running at the start, preventing any form of interference from the apps. Also, it’lldisable startup appsthat may cause issues with the Family verification.

2. Remove and re-add your child’s account to the Microsoft Family

Close your browser and check if the problem is resolved.

3. Verify from the child’s device

Follow the instructions that follow to complete the account verification. It is essential to verify from the child’s account on the child’s device and not an admin’s device.

4. Contact the Microsoft Support team

If none of the fixes above worked for you, the last option is to contact a Microsoft Support representative to help you figure out what’s wrong. That way, you’ll be able to get your product working and also know the cause.

However, go to the officialMicrosoft Support websiteto lodge your complaint and talk with a professional about it.

Conclusively, you can go through our guide onchanging your Microsoft Family settingson your PC in a few steps.

Also, our readers can check ways toblock YouTube on Microsoft Familyand protect their children.

If you have more suggestions or questions, kindly leave them in the comments section below.

Aka.ms/familyverify Not Working? How to Fix it#

Why is the aka.ms/familyverify not working?#

What can I do if the aka.ms/familyverify is not working?#

1. Perform a Clean boot#

2. Remove and re-add your child’s account to the Microsoft Family#

3. Verify from the child’s device#

4. Contact the Microsoft Support team#