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Black Screen on FFXIV Launcher: 5 Ways to Fix It

Try resetting the Internet options or tweaking the game file

5 min. read

Updated onOctober 4, 2023

updated onOctober 4, 2023

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Final Fantasy XIV provides an enjoyable gaming experience and has amazed players across the globe. However, there is one issue that has troubled all those users, which is the black screen in the FFXIV launcher.

Because of this problem, the game becomes completely unplayable. When launched, it simply opens a black screen and nothing else happens. If you are facing a similar issue, we will give you a bunch of methods to resolve FFXIV launcher black screen problem.

What causes the black screen issue in the FFXIV launcher?

After some research, we found out some of the most common reasons that trigger the black screen issue in the FFXIV launcher.

How can I fix the black screen issue in the FFXIV launcher?

Before applying the advanced troubleshooting methods, check if the below solutions resolve the problem for you or not.

1. Add the game to the exclusion list

If you have a third-party antivirus app installed on your PC, then you can follow the steps for them accordingly.

2. Delete the ffxivboot.bck file from the Game folder

The ffxivboot.bck is a boot file that is available inside the Final Fantasy XIV game folder. There might be some issue with this file that is causing the boot issue with the launcher.

You can delete this file and do not worry as it will get replaced with the working on as soon as you launch the game again.

3. Remove Steamclient64.dll

4. Edit the FFXIV.cfg file

A bunch of Final Fantasy XIV players have suggested changing the CutsceneMovieOpening value from 0 to 1 to resolve the black screen issue with the FFXIV launcher.

The file is located inside the Documents folder and can be easily edited using Notepad by following the above-mentioned steps.

5. Reset Internet settings

Internet options and settings when tweaked can cause multiple issues with the program related to it. You can reset everything back to normal by following the above steps.

That is it from us in this guide. Well, the black screen issue with the FFXIV launcher isn’t the only problem that Final Fantasy users come across.

If you are facingerror 1014 in Final Fantasy XIV, then we have a guide that gives you a set of solutions aimed to resolve the problem easily.

Users have reported facing lobby server connection errors. We have a dedicated guide that gives you solutions toresolve the FFXIV error 2002.

For users facingpacket data loss issues with the FFXIV, you can check out our guide to resolve the issue and get back to gaming.

Black Screen on FFXIV Launcher: 5 Ways to Fix It#

What causes the black screen issue in the FFXIV launcher?#

How can I fix the black screen issue in the FFXIV launcher?#

1. Add the game to the exclusion list#

2. Delete the ffxivboot.bck file from the Game folder#

3. Remove Steamclient64.dll#

4. Edit the FFXIV.cfg file#

5. Reset Internet settings#