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Bluetooth Headset Connected Voice or Music Only: 5 Fixes

Revert to your previous Bluetooth driver version as a quick fix

4 min. read

Updated onOctober 4, 2023

updated onOctober 4, 2023

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Key notes

Bluetooth is a wireless technology that allows you to connect your phone to other devices, such as speakers or headsets. It’s one of the most convenient ways to make and receive calls, but it can also be frustrating when theconnection doesn’t work properly.

One such strange instance is when you connect your Bluetooth headset, but it only connects to either voice or music but not both. If this sounds familiar, you’ll want to read the rest of this article.

Why is my Bluetooth only connecting for audio and not calls?

Why is my Bluetooth only connecting for audio and not calls?

If you’re asking yourself why your Bluetooth can only connect for audio and not calls, below are some possible reasons:

How can I fix my Bluetooth headset if it’s only connecting to one type?

How can I fix my Bluetooth headset if it’s only connecting to one type?

We recommend you attempt the following steps before moving on to the slightly advanced solutions:

1. Run the Bluetooth troubleshooter

2. Update the Bluetooth driver

Alternatively, you can check from the manufacturer’s site if there’s a driver update or use a third-party tool that will automatically do the job for you.

Outbyte Driver Updater is a driver updater utility that detects outdated, missing, or damaged drivers then, scans for them, and downloads and installs them.

Outbyte Driver Updater

3. Reinstall the Bluetooth driver

In case your Bluetooth is not showing, you can easilyshow hidden devices in the Device Manager.

4. Rollback the Bluetooth driver

5. Restart the Bluetooth Service

Hopefully, if you have reached this point, you have successfully resolved the issue of a Bluetooth headset connected to voice or audio only. To prevent such issues in the future we recommend that you make yourBluetooth devices auto connect.

If you feel that Bluetooth technology is not for you, we have aninsightful comparison of wireless vs Bluetooth headsetsto help you decide.

In case your headset is faulty, we have an expert recommendation of thebest noise-canceling headsetsto give you an immersive experience.

Leave us a comment below if you’ve been able to bypass this issue.

More about the topics:Bluetooth,bluetooth issues

Claire Moraa

Windows Software Expert

Claire has a knack for solving problems and improving the quality of life for those around her. She’s driven by rationality, curiosity, and simplicity, and always eager to learn more about Microsoft’s products. With a background in teaching and reviewing, she breaks down complex topics into easily understandable articles, focusing mostly on Windows 11, errors, and software.

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Claire Moraa

Windows Software Expert

With a background in teaching and reviewing, she breaks down complex topics into easily understandable articles, focusing mostly on Windows 11 errors.