Chroma Connect not Working: Enable it With These 4 Methods

Get the best out of your Chroma Connect with these methods

4 min. read

Updated onOctober 4, 2023

updated onOctober 4, 2023

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Key notes

The Razer Chroma is one of the best gaming keyboards you can buy, but many users reported that the Connect is not working on Windows 10.

This can become highly frustrating because you won’t be able to play your favorite games; therefore, in this article, we will explore some of the best methods to deal with this issue.

Here’show a user described the issueshe experienced with the keyboard:

I just recently purchased a Blackwidow Chroma v2. On the date of purchase, the lighting for Overwatch was working fine, but after Windows updated to the Fall Creators Update two days after, the lighting in-game quit, on both mykeyboardand my Deathadder Elite!

It remained in Chroma Apps, but now has somehow managed to disappear. I’ve contacted Razer support multiple times, and they are unfortunately no help whatsoever. I’ve also uninstalled and re-installed Synapse a number of times to no avail. Does anyone know a way to fix this?

Why is Chroma connect not working?

There could be several reasons why Chroma Connect is not working. Here are some possible causes and solutions:

And now, let’s see how to troubleshoot the problem.

What can I do if Razer Chroma is not working with games?

Before going into any solutions discussed in this article, we recommend you unplug and replug your keyboard or peripherals.

1. Toggle Chroma Apps On/Off

2. Update Razer Synapse to the latest version

3. Re-create your Razer config profile

4. Remove the keyboard from Windows and reinstall it

We hope this guide helped you solve your issue with the Razer Chroma keyboard. Note that we have not written these solutions in any particular order. Instead, we recommend you try the fixes that feel most appropriate.

Generally, they should also help if Razer Chroma Connect is not working and give you an idea of fixes for Asrock, Genshin, and Chroma studio.

Please feel free to let us know in the comment section below.

Chroma Connect not Working: Enable it With These 4 Methods#

Why is Chroma connect not working?#

What can I do if Razer Chroma is not working with games?#

1. Toggle Chroma Apps On/Off#

2. Update Razer Synapse to the latest version#

3. Re-create your Razer config profile#

4. Remove the keyboard from Windows and reinstall it#