Citadel wasn’t the massive Prime Video hit that Amazon made it out to be
Cracking the code, but not the Nielsen Top 10
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DespiteAmazon’s bold claims about its extraordinary popularity, its expensiveCitadelTV series wasn’t as successful as we all thought.
At first glance, thePrime Videospy thriller, whose first season began airing on April 28 and ended on May 26, was thought to be a major hit forAmazon’s streaming service. On the day of the TV show’s season one finale (May 26), we reported thatCitadelhad the green-light for a second season, with the series owing its renewal to its immense popularity among viewers worldwide. That’s according to Amazon anyway, who saidCitadelwas the second most-watched Prime Video Original series ever globally, and the fourth most-streamed Original TV show in the US alone.
Unfortunately, third-party data suggestsCitadelwasn’t the thrillingly successful TV show it was made out to be. Nielsen, a leading US-based analytics and market measurement firm, revealed thatCitadel’sfirst season didn’t even crack its Top 10 streaming list – a monthly index of the most popular movies and TV shows – in May 2023. As the tweet below reveals (dated June 2),Citadelcouldn’t usurp the likes of kids TV showBluey(onDisney Plus) or crime-based dramaNCIS(onNetflixandParamount Plus) for a spot on the list.
Want more Top Ten Streaming data? Check out which shows and movies are topping the charts this week. https://t.co/f9eIJYo4df pic.twitter.com/ayeVMmrLdBJune 2, 2023
There are caveats to Nielsen’s Top 10 streaming list, with the most notable one being that Nielsen only compiles data from US audiences. If it collated viewing figures from across the globe, it’s possible thatCitadelwould have snuck into the list, especially with the amount of people who seemingly tuned in to watch it in the UK, Australia and other non-US nations.
Even so, given Amazon’s claim thatCitadelis the fourth most-streamed Prime Video Original TV show of all-time in the US, you might have expected it to have break into Nielsen’s Top 10 monthly list. Based on Nielsen’s May 2023 round-up, which sawBetter Call Saulrack up 673 million viewing minutes,Citadelclearly didn’t break the 670 million minute mark, otherwise it would have done enough to take bottom spot.
Without official data from Amazon, we’ll never know how many people actually watchedCitadelor how many millions of minutes were streamed in the US. Considering its inability to crack the Nielsen Top 10, however, we suspect that very few individuals actually watched the show from start to finish. Not many will have either, if they read ourCitadelreview, in which we said the “disparity within its makeup, most notably its bewilderingly volatile story beats, and overall unoriginality makes for a bland spy series”.
In light of Nielsen’s revelatory information, Amazon appears to have gone on the defensive, too. Speaking during a panel at the Banff World Media Festival in Alberta, Canada (as reported byVariety), Amazon’s head of drama series Odetta Watkins said: “In the US, we are very jaded and watch everything with a discerning eye, like, ‘Hmm, that [season] wasn’t as good as the last one.’ I just think [‘Citadel’] needs time to grow.”
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Time to grow, it will almost certainly have. As well as the aforementionedCitadelseason two, the series' first spin-off – titledCitadel: Diana– is penciled to arrive sometime in 2024. It’s set in Italy and and will follow a new batch of characters, including the titularCitadelagent, in Amazon’s fledgling Spy-Verse. More spin-offs, which are yet to be revealed, are likely to flesh out the franchise too.
Still, you have to wonder whether Amazon should be funnelling its billions-strong cash reserves into other Prime Video Originals. That goes for new TV shows and returning fan favorites, which you can read more about in ourbest Prime Video showsguide.
When one of the world’sbest streaming serviceshas canceled other popular and/or critically-acclaimed shows includingThe Wilds,Paper GirlsandThree Pines, its desire to continue creating new content for itsCitadel-centric universe seems like a bizarre move. It’s cost Amazon an eye-watering fortune so far – it’s been suggested that, at over $300 million,Citadelis the most expensive TV show of all-time – so it can’t be in the corporation’s best interests to keep investing in a series that’s struggled to draw in viewers.
Even worse, if your big-budget spy thriller show can’t see offBluey– an anthropomorphic, animated blue dog who educates kids for a living – in the race for a place on Nielsen’s Top 10 streaming list, maybe it’s not worth renewing at all.
For more Prime Video-based coverage, read ourbest Prime Video movies,The Rings of Powerseason 2,Invincibleseason 2, andThe Wheel of Timeseason 2guides.
As TechRadar’s senior entertainment reporter, Tom covers all of the latest movies, TV shows, and streaming service news that you need to know about. You’ll regularly find him writing about the Marvel Cinematic Universe, Star Wars, Netflix, Prime Video, Disney Plus, and many other topics of interest.
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