Common Edge problems after Windows 10 Creators update, and how to solve them

7 min. read

Updated onOctober 4, 2023

updated onOctober 4, 2023

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Even thoughthe Creators Updatevastly improved Microsoft’s native browser, it’s still a long road before the masses start using it as their go-to browser. It’s fast, well-designed and uncluttered,but is that enough to beatthe likes of Chrome, Firefox, or even Opera?

Not if the problems keep piling up.

As we already mentioned, the latest major update addressed some of the most common needs of an average user. However, whileEdgereceived some welcomed features, it still suffers from old issues that were there for quite some time. Users report a large variety of issues and we listed he most common ones with solutions included if available.

So, if you have issues with Edge, there’s a great probability that you’ll find the answer in this list. Make sure to check it out.

How to resolve Edge issues in Windows 10 Creators Update

Edge can’t connect

It seems that a lot of users haveconnection problemswith the native browser after the update.

When it comes to connection problems, it’s always worth a while to check your hardware before moving on to Edge-related troubleshooting. Follow these steps and make sure that everything is as it should be:

If everything works fine and you’re certain that Edge is the core of the problem, take these steps into consideration:

Audio/Video issues

Another problem that emerged right after the update is related toaudio/video, where ome users were unable to stream videos while others had audio-related problems on certain websites.

There are a few steps you can perform in order to resolve audio/video playback glitches in Edge. Make sure to check them all before taking the last resort in one of the recovery modes:

Extensions can’t be installed

In order to get closer to competition like Chrome or Firefox, Edge needs responsive and useful extensions. It seems that the base of the available add-ons is growing, but that’s not of much use if you’re unable to install them. In order to address this problem, we advise you to take the steps below:

Edge crashes

In the midst of the various issues that emerged after the update, one of the most annoying must be crashing. Edge was introduced as a more stable and less resource consuming browser, but all that doesn’t mean anything after the latest patch, where users experience sudden crashes immediately after starting. Others experienced crashes after an extended period of use.

There’re multiple ways to address this issue, and steps you should take are presented below:

Edge non-responsive/freezes

While we’re at critical issues that render the browser completely unusable, it’s worth mentioning the excessive freezes that some of the users reported. Namely, after the update, Microsoft’s native browser started misbehaving, which was followed by freezes that force users to kill the process in the Task Manager. For that purpose, we prepared some of the best-known workarounds that should help you resolve this issues.

Multiple instructions are presented below, so make sure to check them out:

Wrap Up

Finally, if the issues are persistent and your patience is gradually decreasing, you can use an alternative browser until Microsoft addresses them in the upcoming patches. You can export your browser data into some other browser and hope for the resolution.

Additionally, if you have any questions or suggestions, we’ll be glad to help you — the comments section is just below.

Common Edge problems after Windows 10 Creators update, and how to solve them#

How to resolve Edge issues in Windows 10 Creators Update#

Edge can’t connect#

Audio/Video issues#

Extensions can’t be installed#

Edge crashes#

Edge non-responsive/freezes#

Wrap Up#