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Cortana missing or not working after a Windows 10 major update
2 min. read
Updated onOctober 4, 2023
updated onOctober 4, 2023
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It appears that the Windows 10 Anniversary Update andCortanadon’t get along very well. Many users complainedCortana was missingafter they installed the update on their machines. Other users were a bit luckier, they could findCortana, but they couldn’t get her to work.
The fact that Cortana is not working on thelatest Windows 10 versionis surprising, taking into account all the publicity Microsoft created around its personal assistant.
After the Anniversary Update Cortana has gone
“[…] nowCortanais missing. When I click on the Search icon, there is no notebook, no light bulb, and if I try Settings, I just get “Change whatCortanaknows about me in the cloud.” No sound commands inCortanaare working, from “HeyCortana” to anything in Search. I can’t search by voice.”
Users can no longer use Cortana after updating to Windows 10 version 1607
“So as soon as the update toAnniversary updatefinished, I hit upCortanaand after a second it changed back to the regular “search” and doesn’t let me turn onCortanaback again.”
Other users managed to getCortanato work to a certain extent. However, it appears that not all the options are available: the info cards,the notification mirroringand other features are unresponsive, or they are missing altogether.
How to fix Cortana issues in Windows 10 Anniversary Update
The only solution we found to fix Cortana-related issues in theAnniversary Updateinvolves modifying the registry. If you managed to find other workarounds, list them in the comment section below.
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More about the topics:cortana,windows 10,windows 10 update
Madalina Dinita
Networking & Security Specialist
Madalina has been a Windows fan ever since she got her hands on her first Windows XP computer.
She is interested in all things technology, especially emerging technologies – AI and DNA computing in particular.
Prior to joining the WindowsReport team, she worked in the corporate world for a number of years.
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Madalina Dinita
Networking & Security Specialist
Madalina is a Windows fan since forever, especially interested in AI, emerging technologies, privacy, and security.