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DNS Server / Adress Cannot be Reached: 9 Quick Fixes for It
6 min. read
Updated onOctober 4, 2023
updated onOctober 4, 2023
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Sometimes, your network might not work properly because theDNSserver cannot be reached. This can be a problem, and today we’re going to show you how to fix this issue.
What can I do if the DNS server cannot be reached?
1. Check your antivirus
If you’re having any network issues, the first thing that you need to check is your antivirus software.
If you’re on Windows 10, you’ll still be protected byWindows Defendereven if you choose to remove your third-party antivirus, so there’s no need to worry about your safety too much.
If deleting the existing antivirus program resolves the issue, this is a good opportunity to explore upgrading to newantivirus softwarethat is most compatible with your PC.
Most antivirus solutions provide live protection against malware, Trojans, and worms, as well as Social Network Protection, Safe Online Banking, and Password Manager systems.
Furthermore, you could get a built-inVPNto safeguard your online privacy at all times by routing your traffic through secure servers.
Most importantly, a suitable antivirus solution will not interfere with your DNS server or settings.
The most common issue an AV causes is the server not responding, so make sure tocheck our full guideon how to fix the DNS server not responding.
2. Change your DNS
Note:You can also use theOpen DNSby using the following servers: Preferred DNS server67.222.222and Alternate DNS server67.220.220
You can’t restart the DNS client? Learn what to do from this expert guide
3. Use a VPN
According to users, if the DNS server cannot be reached, perhaps you can fix the problem by using a VPN. You will get a new IP address, and your privacy will be protected while surfing the web.
Even if you don’t have this problem, having a goodVPNis a great way to protect your privacy online.
There are many services available out there, but if you’re looking for a good and reliableVPN, be sure to try outPrivate Internet Access.
First of all, this software will protect your privacy even from your ISP and you will be able to use public Wi-Fi networks without worrying about any threats.
Having a different IP will unlock a lot of new content from on-demand video platforms likeNetflix, HBO GO, Amazon Prime Video, and others.
However, the best part is that Private Internet Access provides the highest speeds so prepare for perfect streaming and no buffering.
4. Use Command Prompt
5. Use the network troubleshooter
Note:If the issue persists, try running theNetwork Adaptertroubleshooter as well and check if that helps. Several users reported that a troubleshooter fixed the problem for them, so be sure to try it out.
6. Set your DNS to Obtain an IP automatically
7. Try using a different device to access the Internet
If theDNSserver cannot be reached, the problem might be your PC configuration. To determine if the problem is related only to your PC, it’s advised to try other devices and see if they can access the Internet.
For the best results, it’s advised to use another Windows PC, but you can also use your phone or any other device.
If other devices can connect to the internet, then the problem is most likely related to your PC and its settings, so you can focus on it in order to solve the problem.
8. Try restarting your router
If this problem is still there, perhaps the issue is related to your router. To fix the problem, users are suggesting to restart your router/modem and check if that helps.
This is fairly simple to do and in order to do it, just press the Power button on your modem/router to turn it off.
Now wait for about 30 seconds and press the Power button again to start your modem or router. Wait while the device boots completely and check if the problem is still there.
9. Delete the files from the etc directory
Problems withDNSwill prevent you from accessing theInternet, but if you’re having this problem, be sure to try some of our solutions.
For any suggestions or additions, feel free to drop us a line in the comments section below.
More about the topics:DNS
Milan Stanojevic
Windows Toubleshooting Expert
Milan has been enthusiastic about technology ever since his childhood days, and this led him to take interest in all PC-related technologies. He’s a PC enthusiast and he spends most of his time learning about computers and technology.
Before joining WindowsReport, he worked as a front-end web developer. Now, he’s one of the Troubleshooting experts in our worldwide team, specializing in Windows errors & software issues.
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Milan Stanojevic
Windows Toubleshooting Expert
Before joining WindowsReport, he worked as a front-end web developer. Now, he’s specialized in Windows errors & software issues.