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Do this if your Uplay profile picture is not updating

3 min. read

Updated onOctober 4, 2023

updated onOctober 4, 2023

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Key notes

If you love playingUbisoftgames, then you surely useUplayas a launcher.

Besides the ability to buy and download games, DLCs, and read news, you can alsochatwith friends.

This is thanks toUplay’sbuilt-in messenger, where you can choose a nickname and an avatar to stand out.

The problem is that some users are reporting that their avatars aren’t updating when in-game.

I noticed recently that some people have actual pictures for their profile pic now, instead of that sillyUplayavatar. I went to change mine yesterday and it still shows my avatar in game instead of the pic I chose.

Apparently, the problem persisted more than 24h after the avatar was changed as well.

What to do if my Uplay avatar isn’t updating?

What to do if my Uplay avatar isn’t updating?

1. How to empty Uplay’s cache?

Cache files are known to cause issues with many programs, so why not clear them up with this great selection of tools?

Responses on theofficial forumswere quick to arrive:

Yep it may take some time.I have changed mine two days ago and it only show up yesterday.Hope it won’t be too long for you

At first glance, it just seems to be a matter of waiting it off, so you’ll just have to be extra patient.

However, if you are the impatient type, some users suggest that clearing your cache may help speed up the avatar change.

Wow I’m glad I found this thread! My cache was over 2gb lol. Was wondering why I was having storage issues

Other users reported that even when they cleared their cache they were still having problems with their avatars.

If you also tried clearing yourUplaycache and the new avatar doesn’t load, you could try one more thing.

2. Change your Ubisoft avatar from within the browser as well

You could also visit your officialUbisoft profile account, and change the avatar from there as well. For this purpose, we’d recommend using UR Browser.

UR Browser is similar to Chrome in terms of functionality, but it focuses heavily on user privacy and security.

UR browser already has a built-in malware scanner for downloaded files, and there is both tracking and phishing protection available.

If you need an additional layer of security, there’s a built-in VPN as well.

If neither of the solutions listed above work, do not hesitate to contactofficial Ubisoft support.

Having some other problems with Uplay? Sound off in the comments section below.

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More about the topics:Uplay

Teodor Nechita

Eager to help those in need, Teodor writes articles daily on subjects regarding Windows, Xbox, and all things tech-related.

When not working, you may usually find him either at the gym or taking a stroll in the park, trying to find inspiration for the next articles he may write.

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Teodor Nechita