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Epson Scan 2 not Showing Transparency? Here’s What to do

You can fix this issue by reinstalling your scanner

4 min. read

Updated onOctober 4, 2023

updated onOctober 4, 2023

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Epson 2 scanners are quite popular thanks to their series of features. However, even they can encounter issues, as users complain that theEpson Scan 2 software is not showingthe Transparency Unit option.

This takes away an important tool functionality and limits its use to users. This guide will show you quick and effective ways to get the feature back.

Why is Epson Scan 2 not showing transparency?

Why is Epson Scan 2 not showing transparency?

Listed below are some of the prominent reasons the Epson Scan 2 software is not showing the Transparency Unit:

How can I fix Epson Scan 2 if it is not showing transparency?

How can I fix Epson Scan 2 if it is not showing transparency?

1. Restart the software

If Epson Scan 2 is not showing the Transparency unit, the first thing to do is to restart the software. While this might look simple, it has fixed many users’ issues.

2. Update PC

An outdated operating system can cause different issues, which might be why Epson Scan 2 is not showing Transparency. The quickest way to restore normalcy here is to update and restart your PC.

3. Update Espon Scan 2

If the Epson Scan 2 software is outdated, it might keep showing the Glass unit instead of Transparency. To fix this, you need to uninstall the outdated software and install the latest version from the official website.

4. Delete and re-add the scanner

In some cases, Epson Scan 2 might not be showing the Transparency Unit because of issues with your scanner. Simply delete and add the scanner again, and the problem should be solved.

5. Contact Epson support

If you still can’t get Epson Scan 2 to show to the Transparency Unit after applying the solutions above, you need tocontact Epson support. The problem might be from their end or due to a recent update released.

The technical support team should have an answer to your questions and possibly help you fix the software.

The Transparency unit of the Epson Scan 2 software is an important feature for many users. So, if it is not showing up, it might render the scanner useless. But with the fixes in this guise, you should be able to get the feature back.

In the same vein, if you are dealing with issues likeEpson Scan 2 error E425-B101, check our detailed guide to fix it.

Were you able to fix this issue? Do let us know in the comments below.

More about the topics:Epson,scanner

Ola-Hassan Bolaji

Windows Hardware Expert

A Computer Engineering graduate, he has spent most of his life reading and writing about computers.

He finds joy in simplifying complex topics into simple solutions for PC users. The quality of his work and providing step-wise tested and proven solutions to PC issues are all that matter to him.

Away from computers, he is either reading or watching football!

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Ola-Hassan Bolaji

Windows Hardware Expert

He’s a Computer Engineering graduate who has spent most of his life reading and writing about computers & operating systems.