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File Upload Option not Visible in Microsoft Forms: 2 Easy Tips
3 min. read
Updated onOctober 4, 2023
updated onOctober 4, 2023
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Users have recently reported not having access to the file upload feature on the forms. The option either doesn’t show up at all or it is greyed out and unavailable.
Microsoft Forms is part of Office 365 and allows users to create forms and questionaries. Many organizations and institutions use Microsoft Forms for making surveys, quizzes, polls, and more.
The data collected from the forms can be exported to Microsoft Excel to easily keep track of the collected information. The file upload feature is one of the most useful features for these forms. Keep reading if the file upload option is not visible in Microsft Forms.
How do I enable file upload in Microsoft Forms?
If your sharing settings are set to share with anyone, then the file option won’t be available. Once the sharing settings are adjusted to sharing with people in your organization, then the file upload option will no longer be greyed out.
How do I fix the file upload option in Microsoft Forms?
1. Adjust sharing preferences
As stated above, make sure you have the file upload feature enabled by adjusting the sharing preferences fromAnyoneto eitherOnly people in my organization can respondorSpecific people in my organization can respond.
Please note that the file upload button will appear greyed out for you, the author, as you are editing the form, but not for the participants.
The file upload feature on Microsoft Forums is only available for internal use, meaning only people within your organization can have access to it.
After adjusting these settings, try logging out and back in if you find that it still isn’t working.
2. Move to Group Forms
Users have reported that the File upload option doesn’t show up or is grey out when editing the form as a collaborator. Try moving the form to Group Forms to allow other members of the group to edit to solve this problem.
When Microsoft forms don’t have an upload option, though, having backup software on hand can save you a lot of time and effort. If you’re not sure where to start, you may want to get a try toAdobe Acrobat DC, an excellent tool for creating fillable forms, publishing them online, and managing real-time data all in one place.
We hope the above solutions helped solve the file upload option not showing up in Microsoft Forms. For issues onMicrosoft Forms not showing all the questions, we offer solutions for that as well.
Be sure to let us know in the comments below which of the above steps worked for you, or if you solved the problem using a solution not listed.
More about the topics:Microsoft forms error,Office 365
Megan Moore
Megan is a Windows enthusiast and an avid writer. With an interest and fascination in all things tech, she enjoys staying up to date on exciting new developments in the computer and gaming world.
When not falling down a rabbit hole of tech news and information, she enjoys painting, watching movies, and taking her dramatic husky for long walks.
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