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Firestick Not Playing 4K Content? 4 Ways to Force it

If Fire Stick 4K is only in 1080p, check your TV specs

3 min. read

Updated onOctober 4, 2023

updated onOctober 4, 2023

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Key notes

Many users reported that Firestick is not playing 4K resolution. This can be a problem, especially if you want to enjoy 4Kcontent.

This isn’t the only issue, many reported that theAmazon Fire Stick settings menu not loading. However, that can be easily fixed.

Join us while we showhow to access hidden resolution options on the Fire TV and unlock the 4K resolution.

Why isn’t my Firestick playing 4K?

Why isn’t my Firestick playing 4K?

What can I do if Firestick is not playing 4K?

What can I do if Firestick is not playing 4K?

1. Make sure that you meet hardware requirements

Here are some requirements for 4Kcontent:

To check if yourTVsupports HDCP 2.2 standard, do the following from the FireTVmenu:

Not all ports on yourTVmay support HDCP 2.2 standards. If you want to watch 4Kcontent, connect Amazon Fire TV to a port labeled as Mobile High-Definition Link (MHL), HDCP 2.2, UHD, or 4K.

2. Make sure that your TV supports 2160p 60Hz video playback

Ensuring that your TV can handle 4K is crucial in preventing this issue from appearing.

3. Toggle Ultra HD Deep Color option on your TV

4. Use the hidden resolution options to select 4K resolution

This will change the nativeresolutionto 4K, and 4Kcontentshould play without any problems. Remember that enabling this option might make your menus a bit sluggish.

Keep in mind that this isn’t the only issue you can encounter, and many reported thatAmazon Fire Stick is stuck on Amazon logo.

There you go, several quick and easy solutions that can help you if Amazon Fire TV won’t play 4K video. If you found our solutions helpful, let us know in the comments section below.

More about the topics:Amazon,Amazon Fire TV

Milan Stanojevic

Windows Toubleshooting Expert

Milan has been enthusiastic about technology ever since his childhood days, and this led him to take interest in all PC-related technologies. He’s a PC enthusiast and he spends most of his time learning about computers and technology.

Before joining WindowsReport, he worked as a front-end web developer. Now, he’s one of the Troubleshooting experts in our worldwide team, specializing in Windows errors & software issues.

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Milan Stanojevic

Windows Toubleshooting Expert

Before joining WindowsReport, he worked as a front-end web developer. Now, he’s specialized in Windows errors & software issues.