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Fix: Adobe Acrobat An Internal Error Occurred
The popup appears after clicking on a PDF
4 min. read
Updated onOctober 4, 2023
updated onOctober 4, 2023
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Key notes
When trying to open a document in Adobe Acrobat Reader and Acrobat X, you may encounter An internal error that occurred error followed by a blank page.
This error occurs when accessing a password-protected page. The reason for the error can vary, including permission issues as well as incorrect Adobe Acrobat Reader configuration.
If you are also troubled by this error, here are a couple of troubleshooting steps to help you resolve the An internal error occurred error in Acrobat on Windows 10.
How to fix an internal server error occurred for Adobe Acrobat?
1. Reinstall Adobe Reader
Wait for the app to uninstall successfully. If the app is not removed completely, you can use the Adobe Creative Cloud Cleaner Tool to solve the installation files.
Once uninstalled, you will need to download and install the latest version of Adobe Acrobat Reader.
This great software enables you to have the full Adobe experience, while also taking advantage of its amazing PDF writing and editing.
⇒Get Adobe Acrobat Reader
2. Disable Protected Mode at Startup
Once you have applied the changes, close and relaunch Adobe Acrobat Reader. Try to open the password-protected PDF file and check if the error is resolved.
Disable Protected View on Adobe Acrobat Reader DC
Note:Make sure you enable the Protected View option once the error is resolved.
3. Check for permission issues
Once done, close the properties window, and then try to access the PDF file with the error to see if the error failed to load the application resource (internal error Acrobat) is resolved.
At times, permission issues can prevent the Adobe software from making changes to the PDF file resulting in an error.
3.1 Run as Administrator
By setting to run the Adobe AR as an administrator, you don’t need to run the software in administrator mode manually every time.
4. Repair Installation
The built-in repair tool can fix many issues with the app. By doing so, you can avoid having to reinstall the app all over again.
5. Force open the files with Adobe Reader
Double-click on the PDF file and check if the file opens without any error.
The Adobe Acrobat An internal error occurred error can occur due to several reasons, including permission issues as well as incorrect configuration.
Follow all the steps in the article one by one to resolve the error.
More about the topics:Adobe Acrobat Reader
Tashreef Shareef
Tashreef Shareef is a software developer turned tech writer. He discovered his interest in technology after reading a tech magazine accidentally. Now he writes about everything tech from Windows to iOS and streaming services to IoT at WindowsReport.
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