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FIX: Adobe Creative Cloud Issues on Windows 10/11

5 min. read

Updated onOctober 4, 2023

updated onOctober 4, 2023

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Adobe software is used by millions of users, and it’s also expensive software. It’s common to be concerned if you have issues with Adobe Creative Cloud products on Windows 10.

Users report that after installing Adobe Creative Cloud, multi-core applications such as Photoshop, for example, don’t load, or load but don’t work well.

As you can imagine, this is a big problem especially if you’re using Adobe software professionally.

If you’re having these issues there’s no need to worry, because we have a few solutions that can help you. The steps below will help you fix Adobe Creative Cloud issues with ease, so keep reading.

How can I fix the Adobe Creative Cloud issues?

How can I fix the Adobe Creative Cloud issues?

1. Update your Creative Cloud desktop app to the latest version

Whenever you have to fix Adobe Creative Cloud issues, the first thing to do is to update the app to the latest version. Adobe is constantly putting out bug fixes and most issues are solved when the new version comes out.

Of course, this is not exclusive to Adobe, as all the software you run should be up to date to ensure maximum protection against security vulnerabilities.

Moreover, you get access to the latest features and apps that Adobe has to offer.

Here’s what you get when you download Adobe Creative Cloud:

You can delete the Creative Cloud desktop app and reinstall it via Adobe’sofficial websitein some situations, such as a corrupted Creative Cloud desktop app or difficulty installing some Creative Cloud apps.

Before you start the uninstaller, make sure that all of your files are already synced. It’s possible that files that aren’t linked to your Creative Cloud account will be lost.

2. Make sure that your Windows 10 is up to date

Users confirm that issues with Adobe Creative Cloud are usually resolved afterupdating Windows 10to the latest version.

If Adobe Creative Cloud is not working, Microsoft is aware of this issue, and it’s working hard to fix any incompatibility issues that you might have with Adobe software, so the first step is to update your Windows 10 to the latest version.

3. Download Microsoft Visual C++ Redistributable

If your application still cannot start, you might need to reinstall Microsoft Visual C++ Redistributable. Adobe applications rely heavily on Microsoft Visual C++ Redistributable, so you will have to install it.

According to Microsoft, Adobe applications requirethe latest version of Microsoft Visual C++ Redistributable, and you can download it from Microsoft’s website for free.

Just make sure that you download and install both x86 and x64 versions if you’re using a 64-bit operating system.

Just remember torestartyour PC after you’ve installed Visual Studio Redistributable, so the changes can be applied.

4. Delete the OOBE folder

Now you need to delete the contents of the OOBE folder:

Because the content in the OOBE folder will be rebuilt, you will have to wait a little longer than usual for the app to load. Don’t panic, just leave the app to do its thing for a few minutes.

This will fix any Adobe Creative Cloud issues you might have encountered.

As you can see, fixing these issues is relatively easy. You just need to keep your Windows 10 up to date, your app up to date, and to have Visual Studio installed.

If you have any more questions or concerns about the Adobe Creative Cloud, feel free to share them in the comments section below.

More about the topics:Adobe Creative Cloud

Ivan Jenic

Windows Hardware Expert

Passionate about all elements related to Windows and combined with his innate curiosity, Ivan has delved deep into understanding this operating system, with a specialization in drivers and driver troubleshooting.

When he’s not tackling diverse driver-related problems, Ivan enjoys watching good movies and spending time hiking with his family and friends.

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Ivan Jenic

Windows Hardware Expert

Ivan has delved deep into understanding the Windows OS, with a specialization in drivers and driver troubleshooting.