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FIX: Can’t access TCP/IPv4 properties on PPTP VPN connection
4 min. read
Updated onOctober 4, 2023
updated onOctober 4, 2023
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Key notes
Windows 10may be a great operating system overall, but it also has its fair share of flaws.
Reportedly, some users can’t accessTCP/IPv4properties on aPPTP VPN connection.
Although this issue is not exactly common nowadays and is specific to older versions of Windows 10, it can still happen.
With that in mind, let’s see how we can restore the functionality of theTCP/IPv4properties button with minimum hassle.
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How to fix TCP/IPv4 properties button disabled
Update Windows to the latest version
Microsoft is aware of most major problems on Windows 10, and its development team is constantly working on fixes.
If you encounter theTCP/IPv4properties button disabled issue, make sure you download and install the latest updates for Windows 10.
As with many other issues, installing the latest updates usually fixes this problem.
Thus, you can use Windows 10’s built-inCheck for Updatestool to see if there’s any update available and apply it quickly.
Edit the rasphone.pbk file
All yourVPNconnection settings are stored in a certain file on your Windows 10 PC, calledrasphone.pbk.
In order to fix theTCP/IPv4properties button disabled problem, you can edit the file mentioned above.
Here’s how you can do that:
If this seems a bit complicated, you can also create arasphone.pbkfile on another PC and transfer it to your computer.
Just create a VPN connection as you normally would on a different system and replace therasphone.pbkfile on your Windows 10 PC.
Create a new VPN connection
If none of the steps we’ve described above doesn’t seem to work, you can trycreating a newVPNconnection.
This doesn’t mean that you need to give up on using a PPTPVPNconnection.
Just create a new one using the same credentials as your oldVPNconnection, and remove the previous, broken one.
After doing so, try accessing theTCP/IPv4properties button on the new connection to check if everything is alright.
Use PowerShell
There’s another possible scenario where you can fix this issue by usingPowerShell.
However, you should bear in mind that PowerShell is an extremely powerful tool.
If you’re not careful enough of have absolutely no idea what you’re doing, you could cause permanent damage to your operating system.
This is why we recommend you to sit this one out if you’re not confident in your PC skills.
If you’re ready to proceed and try to fix this problem using PowerShell, follow these steps:
Reportedly, this method only works for VPN connections that don’t allow other people to use it.
Want to learn more about split tunneling? Check out our comprehensive guide on enabling it on Windows 10.
If your connection is configured in another manner, you might have to delete it and create one that meets the requirement described above.
Otherwise, you won’t be able to fix theTCP/IPv4properties button not displayed by using the PowerShell method.
Conclusion
To wrap things up, if you can’t accessTCP/IPv4properties on aVPNconnection onWindows 10, there are a few things you could do about it.
First and foremost, we advise you to download the latest updates, as it may be the best way to solve the issue.
If you notice that applying the latest Windows 10 updates didn’t work, make sure to try any or all of our remaining suggestions.
More about the topics:VPN,windows 10 fix
Vlad Constantinescu
Vlad might have a degree in Animal Husbandry and Livestock Management, but he’s currently rocking anything software related, ranging from testing programs to writing in-depth reviews about them.
He spent 3-4 years as a software editor at Softpedia and another year as a VPN specialist before he landed his current job as an author at Windows Report.
In his free time, Vlad enjoys playing guitar, doing jigsaw puzzles, researching cybersecurity, and even having a good read on rainy days.
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