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Fix Cortana I wasn’t able to connect to get you set up error

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Updated onOctober 4, 2023

updated onOctober 4, 2023

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Key notes

An Internet connection is fairly essential for theCortana virtual assistant appin Windows 10. You can’t do so much with that app when your Internet connection is down.

However, some Windows 10 users have found Cortana doesn’t always connect to the Internet even when their connections are fine. Then thevirtual assistant appmight state,I wasn’t able to connect to get you set up.

If you’re getting a connection error along those lines, this is how you can reconnect Cortana.

What can I do if Cortana isn’t connecting to the Internet?

What can I do if Cortana isn’t connecting to the Internet?

1. Close the SearchUI.exe Process

This is more of a temporary fix than a lasting one. Some Windows 10 users have reconnected Cortana by closing, or restarting, its SearchUI.exe process in Task Manager.

2. Disable the Proxy Server

Your network settings might be severing Cortana’s connection. Some connection issues can be due to theproxy settingsin Windows. Deselecting the proxy server, if it’s selected, is another way to reconnect Cortana.

3. Run the Internet Connections Troubleshooter

Windows has a variety oftroubleshootersyou can fix things with. Internet Connections is atroubleshooterthat can fix net connections and perhaps also reconnect apps or Windows services that aren’t connecting.

Windows Troubleshooter has stopped working? Don’t worry, we’ve got the right solution for you.

4. Log in to Windows 10 With a Local Account

Microsoft accountscan cause unexpected errors in Windows 10. Thus, Cortana not connecting might have something to do with a Microsoft account setup. As such, logging in with a local account instead of a Microsoft one is another potential fix.

5. Restore the Windows Firewall to its Default Settings

TheWindows Firewallmight be interfering with Cortana’s connection. As such, it’s worth checking if yourfirewallis blocking Cortana. Restoring the Windows Firewall to its default settings will help with that.

6. Disable Third-Party Anti-Virus Software

Third-party anti-virus utilities also havefirewalls. A third-partyfirewallcan block Cortana connecting to internet. As such, temporarily closingantivirus softwaremight also fix Cortana.

You can disable anti-virus software by right-clicking its system tray icon. Most anti-virus utilities include disable or turn off options on their system tray context menus.

If Cortana connects after switching the anti-virus utility off, reconfigure your software’s firewall settings for blocked outgoing logs. Alternatively, switch thethird-party firewalloff if you can.

Overall, there are various potential fixes for Cortana not connecting to the internet. Disabling the proxy server, adjusting firewall settings and reverting back to a local user account are few of the more effective remedies that will probably reconnect the virtual assistant.

Check outthis articlefor some more general tips that might also fix Cortana’s net connection.

More about the topics:Microsoft Cortana

Matthew Adams

Windows Hardware Expert

Matthew is a freelancer who has produced a variety of articles on various topics related to technology. His main focus is the Windows OS and all the things surrounding it.

He is passionate about the tech world, always staying up-to-date with the latest and greatest. With an analytical view, he likes problem-solving, focusing on errors and their causes.

In his free time, he likes to read and write about history and tries to always develop new skills.

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Matthew Adams

Windows Hardware Expert

He is passionate about everything surrounding Microsoft’s OS, focusing on troubleshooting guides & tips for everyday problems.