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Fix: Device Has Stopped Responding or Has Been Disconnected
A faulty hardware will stop responding when connected to PC
4 min. read
Updated onOctober 4, 2023
updated onOctober 4, 2023
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Key notes
Encountering the error, theDevice has either stopped responding or has beendisconnectedcan be annoying. Since this error appears when you attempt to copy files from external devices like printers, scanners, or external hard drives on your PC.
Luckily, this article will proffer solutions to fixing the error. Likewise, we have a detailed guide onfixing Windows detecting a hard diskproblem on your PC.
What causes the device has stopped working or has been disconnected error?
Some notable causes are:
Though these factors vary on different computers, you can fix them by following the steps below.
How can I fix Device has either stopped responding or has been disconnected?
Before proceeding with anything, go through the following:
If you still can’t fix the problem, try the solutions below:
1. Run the hardware troubleshooter
Running the Hardware and Devices troubleshooter will resolve hardware connection issues that may cause the error. Should theCommand Prompt stop working, kindly check our guide to fix it.
2. Run an SFC scan
Running an SFC scan will detect and repair corrupt system files causing the device or peripheral issues. Checkhow to fix the run-as-administrator option if it’s not workingon your PC.
3. Uninstall USB Controllers
Uninstalling the USB Controllers will allow your system to reinstall credible ones and use them for its activities.
4. Update device drivers via Windows Update
Installing pending driver updates will fix bugs affecting the device and improve its performance. You can read aboutways to diagnose and fix Windows Update if it’s not loadingon your computer.
Moreso, you may be interested inways to fix USB devices not recognizedissues in Windows 11. Likewise, knowingwhat to do if you are unable to format an external hard drivemight also be very important.
If you have more questions or suggestions, kindly drop them in the comments section.
More about the topics:USB issues
Henderson Jayden Harper
Windows Software Expert
Passionate about technology, Crypto, software, Windows, and everything computer-related, he spends most of his time developing new skills and learning more about the tech world.
He also enjoys gaming, writing, walking his dog, and reading and learning about new cultures. He also enjoys spending private time connecting with nature.
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Henderson Jayden Harper
Windows Software Expert
Passionate about technology, Crypto, software, Windows, and everything computer-related, he spends most of his time developing new skills.