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Fix: Elden Ring failed to acquire parental control information

2 min. read

Updated onOctober 4, 2023

updated onOctober 4, 2023

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Key notes

Elden Ring is the latest hardcore RPG by From Software and comes up with an impressively developed narrative and open-world map to explore.

Even if its mixture of features works surprisingly well, like any other app or program, this game might sometimes give you headaches.

In this matter, it seems like some users reported that Elden Ring failed to acquire parental control information.

According to them, this problem usually occurs when they want to run the game on PS5. This is what one user had to say about it:

Anyone got theUnable to acquire parental control informationon PS5? Cant play online anymore because of this. I have the parental control disabled and yet it keeps giving me this, anyone else got it and managed to fix it?

Fortunately, if you’re struggling with this annoying issue, you can always try the fixing option listed below, as many players claimed that it manage to solve their situations.

What can I do if Elden Ring failed to acquire parental control information?

What can I do if Elden Ring failed to acquire parental control information?

Customize your DNS servers

As you can see, if Elden Ring failed to acquire parental control information you can easily change the DNS servers and you’ll get rid of this annoying issue.

So, no matter if you’re playing this game onSteam,Epic, or in any other way, be sure that the above solution will help you.

Also, some worldwide gamers reported thatElden Ring is not opening, so if you face the same issue, make sure you check our useful solutions.

Because your opinion is always important for us, do not hesitate to share it by leaving a comment in the section below.

Loredana Harsana

Windows Software Expert

Loredana is a passionate writer with a keen interest in PC software and technology. She started off writing about mobile phones back when Samsung Galaxy S II was on top of the world and she fell in love with tech of all sorts.

Whenever she’s not at her work desk, you’ll find her enjoying refreshing tea flavors, spilling stories on paper, and listening to the radio.

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Loredana Harsana

Windows Software Expert

Loredana is a tech enthusiast who tackles mobility, privacy, and networking in easy-to follow guides for everyone.