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FIX: Error connecting to FIFA 21 Ultimate Team

4 min. read

Updated onOctober 4, 2023

updated onOctober 4, 2023

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Key notes

With the early access to FIFA 21, a lot of gamers and fans of the series jumped on the hype train and downloaded thegame, trying to play the trial.

FIFA21 has a lot of new amazing features, but it also keeps the game modes from previous versions.

Unfortunately, it also has a lot of old and new problems. One of the most important ones is that a lot ofplayersarereportinganerror messagewhen trying to access Ultimate Team:

Hi, I can play any online game mode with my account, but can’t play FUT 21 at all ! I’m using EA play, and when I go to ultimate team I get this error:We are sorry but there has been an error connecting to FIFA 21 Ultimate TeamI’m sure something is wrong with my EA account. I tested my other account and it worked just fine. Please help me !

It seems like all the other game modes and features work as expected, the problem affecting only Ultimate Team.

Quick tip:

Each new entry in the FIFA franchise brought amazing new changes, and this applies to FIFA 21 as well.

Buy the game now and prove your worth on the online stadiums.

How do I fix FIFA21 Ultimate Team errors?

1. Reset your EA account password

2. Check your EA Play subscription

The FIFA21 trial is only available for users with EA Play. This means that you have to have a valid subscription and a working account.

If your subscription has expired, FIFA 21 trial won’t work.

Multiple gamers confirmed that after renewing their EA Play subscription, thegameworked as intended, without anyerrors.

So just go to the officialEA Play website, log in to the account with your credentials, and then renew your subscription. After that, try to play FIFA 21 on yourXboxOne console.

3. Play a Seasons game

The first workaround is the simplest, as well. The good thing is that it worked for a lot of FIFA 21players.

If you’re getting the sameerror, just play an entire Seasons game. After that, quickly back out and go to the Ultimate Team (UT) panel and it should work.

After following this process a couple of times, only clicking on the Seasons panel and then quickly on the UT panel seems to solve the problem.

This solution worked for most gamers that encountered theerror, so you can try it as it might work for you too.

Keep in mind that this is just a workaround and you’ll have to do it every time you want to access Ultimate Team.

3. Clear Alternative MAC address

4. Clear persistent storage

After that, you can alsopower cycleyourXboxOne console. To do that, just press theXboxbutton on your console for 5 seconds while it is on, waits for the console to shut down, and power it back again by pressing theXboxbutton.

We have to mention that different solutions worked for different users, as an official fix fromXboxor EA is not available. The first two workarounds had the most success, so be sure to try them first.

For any other suggestions or questions, feel free to reach for the comments section below.

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FIX: Error connecting to FIFA 21 Ultimate Team#

How do I fix FIFA21 Ultimate Team errors?#

1. Reset your EA account password#

2. Check your EA Play subscription#

3. Play a Seasons game#

3. Clear Alternative MAC address#

4. Clear persistent storage#