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Fix: Error Loading the Game Configuration From the Website
Give a try to our tested solutions right away
4 min. read
Updated onOctober 4, 2023
updated onOctober 4, 2023
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Key notes
When users try to start the RuneScape client on their Windows PC, they frequently see the messageThere was an error loading the game configuration from the website.
We will go into the potential reasons for this problem in more detail, but for the time being, note that several contributing elements, such asfirewallorantivirus, are causing the issue.
So, let’s first discuss the problems that might be causingThere was an error loading the game configuration from the websiteand how you can fix it.
What causes There was an error loading the game configuration from the website error?
There are three main causes of this issue:
How do I fix There was an error loading the game configuration from the website error?
1. Switch the browser
Remember that RuneScape is mostly played through a browser menu and is a Java-based game.
The browser you’re using is the potential culprit if you already investigated the likelihood of a security interference and determined that’s not the case.
The main element that could end up creating this specific problem is corrupted cached data. Internet Explorer and Microsoft Edge are popular native Windows browsers where this issue has been observed to occur most frequently.
When this problem occurred, some affected users reported that they fixed it after they switched to another browser.
Consider switching to a more reliable browser, such as Firefox, Chrome, or Opera, if you’re still using a native browser. Java-built gaming browsers are known to have difficulties with IE and Edge.
Still, Opera GX is a great option because is specially designed to improve your gaming experience and also to browse the internet more safely and securely.
Opera GX
2. Change the keyboard layout
3. Flush DNS
The error messageThere was an error loading the game configuration from the websiteis frequently caused by an inconsistent DNS.
In this situation, forcing your router to grant a new address and clearing your existing DNS cache is the other potential method that may help you fix the problem.
4. Performe a complete Winsock reset
Some RuneScape users who were also seeing the error messageThere was an error loading the game configuration from the websitesaid that the issue in their particular scenario was brought on by cached data from thenetwork adapter.
By performing a complete Winsock reset from Command Prompt, you should be able to resolve the problem once and for all.
The solutions presented above have all been tried and tested by users who have encountered similar problems.
However, if none of these were successful for you, you shouldinvestigate your PC’s Operating Systemfurther to see what went wrong.
In the comment section below, let us know if you solved the issue.
Farhad Pashaei
As a technophile, Farhad has spent the last decade getting hands-on experience with a variety of electronic devices, including smartphones, laptops, accessories, wearables, printers, and so on. When he isn’t writing, you can bet he’s devouring information on products making their market foray, demonstrating his unquenchable thirst for technology.
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Farhad Pashaei
