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Fix: Error While Adding Guest on Xbox One

Solve the guest error and play Xbox with your friend

3 min. read

Updated onOctober 4, 2023

updated onOctober 4, 2023

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Xbox One allows you to play your favorite games together with your friends in split-screen mode on a single console. To do that, the other user needs to have a Guest account, but users reported an error while adding a Guest account to Xbox One, so let’s see how to fix this problem.

How to fix Xbox One guest account not working?

How to fix Xbox One guest account not working?

Fix – Xbox One guest account not working

Some games require Xbox Live account in order to play them online, but if you want to play a game with a friend that doesn’t have an Xbox Live account, you can create a Guest account. Keep in mind that Guest account is just a temporary account, and it will be deleted as soon as the Guest signs out. By using a Guest account you can play the game with a friend, but any progress that you made won’t be saved to the Guest account. This is a useful feature, but few users reported that they can’t create a Guest account on their Xbox One, so let’s see how to fix it.

1. Clear the cache

Xbox One stores all sorts of temporary files in its cache, and sometimes those files can get corrupted. Problems with cache can cause all sorts of errors, but you can easily fix them by clearing the cache. To do that on Xbox One, follow these steps:

By doing so the cache should be cleared and you’ll be able to add a new Guest account to your Xbox One without any problems.

2. Add a new user to your Xbox Live account

If you can’t add a Guest account to your Xbox One, you might want to consider adding a new user. To do this you’ll need a Microsoft account, so be sure to create one. To add a new user on Xbox One, do the following:

After doing that you should be able to use this new account as a Guest account. This is just a workaround, but according to users it allows them to play in split-screen mode with their friends, so you might want to consider using it.

Xbox One error while adding a Guest account can stop you from playing games with your friends, but you should be able to fix the problem simply by clearing the cache. If that doesn’t work, consider creating a new Microsoft account instead of a Guest account.

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Milan Stanojevic

Windows Toubleshooting Expert

Milan has been enthusiastic about technology ever since his childhood days, and this led him to take interest in all PC-related technologies. He’s a PC enthusiast and he spends most of his time learning about computers and technology.

Before joining WindowsReport, he worked as a front-end web developer. Now, he’s one of the Troubleshooting experts in our worldwide team, specializing in Windows errors & software issues.

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Milan Stanojevic

Windows Toubleshooting Expert

Before joining WindowsReport, he worked as a front-end web developer. Now, he’s specialized in Windows errors & software issues.