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Fix {“errors”:{“code”:101000,“message”:“internal exception”}} in NordVPN
Check your NordVPN and Nord Account settings to get rid of errors
5 min. read
Updated onOctober 4, 2023
updated onOctober 4, 2023
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Key notes
TheerrormessageSomething went wrongwhen trying to buy a license insideNordVPNhas been showing up on quite a few systems lately.
This issue can be extremely annoying, as, besides the fact that you can’t make the purchase, your account will not be activated either.
This is extremely important, especially if you’re usingNordVPNto hide important information about yourself from third-party entities online, or you’re bypassing some server location limitations.
Even though an official release for this issue has not been released by the developers atNordVPN, we found some important steps you need to be aware of.
These steps are not actually a solution to the problem, but a series of checks that you need to perform in order to make sure that your payment goes through.
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What’s Nord Account?
The Nord Account is the unified account that can be used to connect to all Nord products, not only NordVPN.
NordVPN’s developer (Nord Security) offers more than just the VPN, it has two more products: NordPass (password manager) and NordLocker (encrypted cloud).
That’s why, before accessing any of these platforms, you’ll have to log in to your Nord Account. You can use it to manage your subscriptions, and change your settings, and account info (billing, passwords, etc).
Is Nord Account the same as NordVPN?
No. While Nord Account is the way you get access to NordVPN, having a Nord Account doesn’t give you access to all the products. You need to get each of the Nord services separetely.
So for those of you that are confused and wondering if Nord Account is safe, the answer is yes, it’s safe and legit, owned by the NordVPN company.
Why will my NordVPN not connect?
If your connection is up and running and other applications work fine, then it’s possible that either your Nord Account or NordVPN app have some issues:
The most common errors related to NordVPN not working include:
If NordVPN displays theSomething went wrongmessage, or the above-mentioned errors, follow the steps below to troubleshoot and fix the issue.
How can I fix Something went wrong error in NordVPN?
1. Reinstall NordVPN from an official source
Cracked VPN versions never work properly. If that’s your case too, make sure you grab the official Tefincom & Co., S.A. VPN solution this time.
After applying the above steps, try to activate it once more and confirm getting rid of the error. You’ll be able to enjoy online freedom anywhere in the world without any data limits.
If your wish is to speed up NordVPN, use a peer-to-peer server, change the server you are using, and use the confirmed tips from thisdetailed guide.
NordVPN
2. Make sure your card has enough funds available
Even though this idea seems like a no-brainer, some users have had this issue because they didn’t have enough funds on the card they chose to make the payment with.
Check your Nord Account to see which card is linked to them, then check if you have enough funds available to complete the payment.
3. Check the information you entered while setting up the payment
4. Check the expiration date of your card
5. Fraud detection
6. The transaction might have been declined by your bank
In this article, we explored the most common reasons for encountering the Something went wrong NordVPNerrormessage.
Please feel free to let us know if this guide helped you solve your issue by using the comments section found below.
More about the topics:VPN errors
Vladimir Popescu
Being an artist his entire life while also playing handball at a professional level, Vladimir has also developed a passion for all things computer-related.
With an innate fascination for research and analysis, and realizing many other people share his passion for this subject, he delved into writing Windows-related articles, so other people can also benefit from the acquired information.
When not writing kick-ass articles, Vladimir likes to spend his time doing Crossfit and creating art.
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