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Fix: FFXIV unable to complete version check or update
3 min. read
Updated onOctober 4, 2023
updated onOctober 4, 2023
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Key notes
SomeFinal FantasyXIV players have discussed anunable to complete version checkerror on Steam’s forum. Thaterrorarises when players open the FFXIV launcher’s window.
Consequently, players can’t play FFXIV when thaterrorarises. If you need to fix that sameerror, check out some of these resolutions for it.
How do I fix the FFXIV unable to complete version check error
1. Restart your router
First, restart your router after theerrorarises. To do that, turn off the router; and then unplug it. Wait for about five minutes before plugging your router back in. Then turn the router on again.
2. Turn off Windows Defender Firewall
Some users have said they’ve fixed theFFXIV unable to complete version checkerror by turning Windows’ firewall off.
3. Disable third-party antivirus software
Users with third-partyantivirus softwarewill need to disable those utilities instead of WDF. Right-click the system tray icon for your antivirus utility to select a disable option for it.
If your antivirussoftwareincludes an option for disabling the firewall, select that setting as well.
4. Run an adware scan
TheFFXIV unable to complete version checkerror can be dueto adware. So, scanning for adware with AdwCleaner might fix the issue for some players.
ClickFree Downloadon theAdwCleaner pageto save the setup wizard for thatsoftware, with which you can install it. Then open Malwarebytes AdwCleaner, and clickScan Nowto initiate an adware scan.
5. Verify the game’s file integrity
If you’ve installed FFXIV via Steam client, verify the integrity of the game’s files.
6. Connect to VPN
Some users have resolved theFFXIV unable to complete version checkerror by connecting to VPN and then opening the game’s launcher. If you don’t have VPN software installed, check out ourbest VPN client guide.
Download and install one of those VPN clients. Then open the FFXIV launcher when connected to your VPN.
7. Edit FFXIV’s boot file
Editing the game’s boot file might fix theFFXIV unable to complete version checkerror for some users.
Those are some of the resolutions players confirm can fix FFXIV’s version check error. Note that this issue can also arise due to server maintenance for thegame. You can check if the FFXIV server is undergoing maintenance at thegame’s forum.
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More about the topics:Final Fantasy XIV,online games
Matthew Adams
Windows Hardware Expert
Matthew is a freelancer who has produced a variety of articles on various topics related to technology. His main focus is the Windows OS and all the things surrounding it.
He is passionate about the tech world, always staying up-to-date with the latest and greatest. With an analytical view, he likes problem-solving, focusing on errors and their causes.
In his free time, he likes to read and write about history and tries to always develop new skills.
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Matthew Adams
Windows Hardware Expert
He is passionate about everything surrounding Microsoft’s OS, focusing on troubleshooting guides & tips for everyday problems.