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Fix: Group Policy Doesn’t Permit The Storage of Recovery Info

Misconfigurations can prevent Group Policy recovery backup

4 min. read

Updated onOctober 4, 2023

updated onOctober 4, 2023

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Key notes

If you’re seeing theGroup Policy does not permit the storage of recovery informationerror message on your PC, then you’re not alone. Users complain about running into this error when accessing their PC’s BitLocker and TPM recovery information.

However, this error occurs for reasons that may differ from other users. Also, it is common to PCs or any devices that use BitLocker Drive Encryption. Encryption software like BitLocker is integrated with the operating system and is used to encrypt an entire volume.

Why does the Group Policy not permit the storage of recovery info?

Why does the Group Policy not permit the storage of recovery info?

Issues with the Group Policy not permitting the storage of recovery info occur mainly because the setting to backup TPM recovery information to Active Directory is not allowed. However, other factors that may be responsible for the problem include:

What can I do if the Group Policy does not permit the storage of recovery information?

What can I do if the Group Policy does not permit the storage of recovery information?

Make sure you have the following procedures in check before performing any advanced troubleshooting:

If, after all these checks, the issue persists, then proceed to the fixes below.

1. Back up TPM recovery information to Active Directory

Restart your PC and check if the issue persists.

Editing the Group Policy can be tricky sometimes, and any mistake can fatally impact your computer. Check our guide onhow to edit the Group Policyin Windows 11.

2. Back up BitLocker recovery information to Active Directory

We recommend you restart your device. The above steps can fix the backup BitLocker key protector if it’s not working.

Read aboutBitLocker not saving keys to ADfor more information about BitLocker backup services.

3. Uninstall the recent Windows update

Uninstalling the recent Windows update should help fix the issue.

Also, you can read our article abouthow Windows update causes BitLocker issueson your device for more details.

However, when using BitLocker, you may encounter a series of issues on your computer. So, we recommend you read through our article onhow to fix BitLocker errorsin Windows 11.

Also, we have a detailed guide onhow to fix Windows asking for the BitLocker recovery keyon Windows 11.

For further queries or if you have a suggestion on another fix that has worked for you, kindly leave them in the comments section.

More about the topics:Bitlocker,group policy editor

Henderson Jayden Harper

Windows Software Expert

Passionate about technology, Crypto, software, Windows, and everything computer-related, he spends most of his time developing new skills and learning more about the tech world.

He also enjoys gaming, writing, walking his dog, and reading and learning about new cultures. He also enjoys spending private time connecting with nature.

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Henderson Jayden Harper

Windows Software Expert

Passionate about technology, Crypto, software, Windows, and everything computer-related, he spends most of his time developing new skills.