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Fix: HBO Max is Not Recognizing My YouTube TV Subscription
Here’s how to watch HBO Max in your YouTube TV account
5 min. read
Updated onOctober 4, 2023
updated onOctober 4, 2023
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It was good news when YouTube TV announced partnering with HBO Max. By implication, users can now bundle HBO Max with YouTube TV and combine both services.
Subscribers can access all HBO channels on YouTube TV. At the same time, they can use their subscription through YouTube TV to sign in directly on HBO Max.
Months later, as users are battlingHBO Max buffering problem, on one hand, they have HBO Max not recognizing YouTube TV subscriptions to deal with on the other.
When trying to log in to HBO Max with their YouTube TV subscription credentials, subscribers are prompted that their subscription has expired, whereas it hasn’t.
Why is HBO Max not recognizing my YouTube TV subscriptions?
The problem most times has nothing to do with the users. It’s totally due to some bugs. There are two underlying glitches why HBO Max is not recognizing your YouTube TV subscriptions.
First is a bug that affects how YouTube TV and HBO communicate in the backend. The second is when HBO Max forgets your subscription.
HBO Max pulls your credentials when you log in with a YouTube TV subscription. Only to forget whether you are subscribed or not after a short time.
While HBO and YouTube are yet to give a lasting solution to the problem, there are a few ways to fix the problem whenever it happens.
How can I fix HBO Max not recognizing my YouTube TV subscriptions?
1. Sign out of HBO Max and sign in again
Signing out may not solve it if other devices are still logged into your account. In this case, you have to sign out all devices.
2. Sign out of all devices
3. Update the HBO Max app
4. Clear Cache on web browser
You can also try to use a device maintenance tool to do the job for you. CCleaner is an excellent option because it clears successfully not only your cached images and files but cookies and browsing history too with just a few clicks.
⇒Get CCleaner
Why can’t I fix HBO Max not recognizing YouTube TV subscriptions?
Using one of these methods may not solve the problem. At times, you will have to combine two or three.
For instance, signing out may not work if there are other devices logged into your account. In this case, you have to sign out all devices.
Also, if you are accessing HBO Max from a web browser, the problem may persist even after you’ve signed out of all devices.
It means your browser has saved information about your log-ins. Clearing browsing data like cookies and cache, as explained above, should help.
You should know that this problem does not affect users accessing HBO Max from YouTube TV. You can log in to your YouTube TV and add all the HBO channels of your choice without any headache.
Another way to escape the issue altogether is to subscribe to HBO Max directly.
If you also want to access geo-locked HBO Max content, here’s alist of VPNsto unblock HBO Max from anywhere in the world.
We hope HBO Max and YouTube find a lasting solution to this problem soon. But before then, you can always revisit this guide.
More about the topics:YouTube TV
Loredana Harsana
Windows Software Expert
Loredana is a passionate writer with a keen interest in PC software and technology. She started off writing about mobile phones back when Samsung Galaxy S II was on top of the world and she fell in love with tech of all sorts.
Whenever she’s not at her work desk, you’ll find her enjoying refreshing tea flavors, spilling stories on paper, and listening to the radio.
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Loredana Harsana
Windows Software Expert
Loredana is a tech enthusiast who tackles mobility, privacy, and networking in easy-to follow guides for everyone.