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Fix Intel Optane memory pinning error on Windows 10/11
5 min. read
Updated onOctober 4, 2023
updated onOctober 4, 2023
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Key notes
IntelOptane memory is a smart technology that keeps track of your frequently used apps, documents, pictures, and videos and remembers them after shutdown.
This way, it increases thePC responsivenessand significantly cuts down your waiting time inWindows 10. But sometimes, this technology can trigger certainerrorsthat can be quite annoying.
What is Intel Optane memory pinning error?
That’s the case with theIntelOptane memory pinningerror, as one userdescribes it:
Hi, I recently began getting thiserrorat seemingly random times (at least I haven’t been able to figure out a definite trigger yet).
And here’s the OP’sscreenshot:
It seems that this is connected toIntelRapid Storage Technology and theerrorcan be triggered even if you don’t have any Optane memory installed.
Another userstatedthat theerrorsurfaced up with the latestWindows 10updates:
My Dell started throwing thiserrornotification after the recentWindows 10update. When I checked Dell updates I saw there are 2 relatedInteldrivers available for download. Hoping that will fix it.
What causes Intel Optane memory pinning error?
Intel Optane maximizes your computer’s speed by caching and indexing all your most used applications, pictures, music, and other files. This is particularly useful when you’re using an old slow mechanical drive.
Intel Optane gives off the illusion that your hard-drive is reading faster.
The Intel Optane Pinning Service Extension not having access to the iaStorAfsServiceApi.dll is what causes the memory pinning error.
DLL stands forDynamic Link Library. It contains important information, functions, and code to help processes or programs run smoothly.
After a major Windows update, Windows tries to reinstall all your system devices with drivers that match them the best. As we all know, sometimes this process can get a little wonky.
There may be a version mismatch or a compatibility issue.
As a result, Windows throws anerrorand leaves your device half installed.
This means that files and libraries such as the iaStorAfsServiceApi.dll were not copied across correctly when Windows was trying to reinstall the device drivers for the Intel Optane.
How do I fix Intel Optane memory pinning errors
Now that we understand what it is, we can take steps to fix it. The most efficient way to do this is to find the missing DLL and make sure that Optane Pinning Service has access to it.
Unfortunately, while this may be the most efficient way, it is not the easiest. So here, we’ve included three different solutions you can use to solve thiserror.
1. Repair the Intel Optane Explorer Extension
2. Uninstall the Driver
The first solution should have fixed your problem but if it did not, then try this:
3. Uninstall the Intel Optane Explorer Extension
If all else fails, uninstall the Intel Optane Explorer Extension. Follow solution 1, until you reach step three. Instead of clicking on the ‘Repair’ option, select the Uninstall option. You may be prompted to restart your computer – don’t.
Instead, close the dialog and go back to the list of programs. Look through the list to see if you can find any other software associated with Intel Optane. Uninstall anything you can find and then restart your computer.
It’s important to note that this might disable your computer’s Intel Optane system acceleration. If you want to re-enable it, you can download the drivers and software from Dell or Intel (depending on your PC’s manufacturer).
With the help of the above guide, you should be able to solve the Intel Optane Memory Pinning Error onWindows 10.
If you want to prevent thiserrorfrom occurring in the future, you can disable the Intel Optane module from your computer’s BIOS settings before updating Windows next time.
Either way, we hope you’ve found this article to be helpful. Please do not hesitate to share your experience or point out a blind spot on our side in the comment section below. As always, thank you for reading.
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More about the topics:driver,intel,System Errors
Vlad Turiceanu
Windows Editor
Passionate about technology,Windows, and everything that has a power button, he spent most of his time developing new skills and learning more about the tech world.
Coming from a solid background in PC building and software development, with a complete expertise in touch-based devices, he is constantly keeping an eye out for the latest and greatest!
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Vlad Turiceanu
Windows Editor
Coming from a solid background in PC building and software development, he’s a Windows 11 Privacy & Security expert.
