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Fix: Media Creation Tool for the Major Update doesn’t work

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Updated onOctober 4, 2023

updated onOctober 4, 2023

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In case you still haven’t receive the Anniversary Update viaWindows Update, perhaps the best way to install it is with Microsoft’sMedia Creation Tool. But, it looks like even using this tool to create a bootable media with the Anniversary Update isn’t the best solution sometimes, because theMedia Creation Toolcould crash sometimes.

So, if you receive anerror messagelike “There was a problem running this tool,” or “Something Happened” while trying to create a bootable media, or clean installthe Anniversary Updateon your computer, you basically won’t have any upgrade options. But don’t worry, if you’re not able to clean install the Anniversary Update using theMedia Creation Tool, we prepared a couple of solutions that might help.

What to do if the Media Creation Tool for Anniversary Update doesn’t work

What to do if the Media Creation Tool for Anniversary Update doesn’t work

Solution 1 – Run as administrator

In some rare cases theMedia Creation Toolwon’t work if you don’t run it as administrator. So, right-click on theMedia Creation Toolicon, and choose ‘Run as administrator’ from the context menu. If running the tool as administrator didn’t help, try some of the solutions listed below.

Solution 2 – Enable needed processes

Some Windows 10 services are required to be running in order to make theMedia Creation Toolwork properly. Make sure all these services are running, and try to install the Anniversary Update once again. Here’s what you need to do:

Solution 3 – Try another computer

While we wandered around various forums to see what people are saying about theMedia Creation Tool, we noticed that the tool simply doesn’t work well for everyone. So, to save yourself some time and effort, try to run theMedia Creation Tool, and create a bootable media, which you can later use on the first machine.

Since theMedia Creation Toolallows you to create a bootable media, and use it on another computer, you shouldn’t have any problems. If you’re not sure how to create a bootable media with theMedia Creation Tool, check out this article. However, if the tool also doesn’t work on another computer, try some of the following solutions.

Solution 4 – Change language settings to English

If your system locale is different than the language of the downloaded Windows 10 setup files, theMedia Creation Toolprobably won’t work properly. So, make sure your system language and locale are same as the language of theMedia Creation Tool, and change it, if opposite. The best option is to change your system language to English.

If you’re not sure how to change your computer’s language, do the following:

If system locale was indeed the problem, you should be able to use theMedia Creation Toolwithout any issues.

Solution 5 – Fix Using Registry Editor

If none of the solutions above solved the problem with theMedia Creation Tool, you should also try fixing it yourself, by applying one registry tweak. Here’s what you need to do:

Solution 6 – Disable Antivirus

There’s also a chance that your current antivirus software actually prevents theMedia Creation Tool. This could be due toconflict with Windows Defender, or some other reason. All in all, try disabling your third-party antivirus program, and run theMedia Creation Toolonce again.

If you tried each of these solutions, and none worked, try changing your strategy and make it possible for your computer to receive the Anniversary Update viaWindows Update. To find more details about that, check out article about what to do if the Anniversary Update doesn’t show up.

That should be all, we hope this article helped you to solve your problem with theMedia Creation Tool. If you have any comments, questions, or maybe some other solution for this issue, just let us know in the comments.

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More about the topics:windows 10,Windows Update

Ivan Jenic

Windows Hardware Expert

Passionate about all elements related to Windows and combined with his innate curiosity, Ivan has delved deep into understanding this operating system, with a specialization in drivers and driver troubleshooting.

When he’s not tackling diverse driver-related problems, Ivan enjoys watching good movies and spending time hiking with his family and friends.

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Ivan Jenic

Windows Hardware Expert

Ivan has delved deep into understanding the Windows OS, with a specialization in drivers and driver troubleshooting.