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FIX: Microsoft Exchange data storage error on Windows 10/11

3 min. read

Updated onOctober 4, 2023

updated onOctober 4, 2023

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Key notes

Microsoft Exchange Serveris an extremely useful application. This app can help you manage your mail server and calendaring tasks with efficiency and ease.

A number of users have reported on different online forums that they are encountering anerror message.This issue from Exchange stops them from using thesoftwareproperly, reducing the productivity.

This is how theerror messagelooks:

owa-error microsoft.exchange.data.storage.databasenotfoundexception

It seems that the error mentioned above could be caused by a temporary outage of the server.

Here is what one user had to say about thiserror messageon theMS TechNet forums:

I have created a new domain after signing up yesterday.  Today I am getting errors when attempting to log in using outlook.com:

Something went wrong and we couldn’t complete your request.X-ClientId: 0519998657FA4C448BC4950B75A2987Drequest-id b578a25f-67db-4c97-b4c9-ef67d3718ffaX-OWA-Error Microsoft.Exchange.Data.Storage.DatabaseNotFoundException

Because this issue can have a very big impact on the way you run your business, it is very important to fix it as fast as possible, while eliminating the possibility of losing any important data.

In today’s fix guide we will explore some of the best troubleshooting steps you can try out to resolve this issue.  Follow the steps presented in this guide in the order that they were written. This will ensure that the troubleshooting steps will cover all possible options.

How do I solve the MS Exchange data storage error?

How do I solve the MS Exchange data storage error?

1. Restart your Windows Server machine

Even though this step might seem obvious, restarting the machine that is producing the MS Exchange error has helped other users avoid any more issues.

After your machine has restarted, log into your account, and restart the Microsoft Exchange app.

If this step doesn’t solve the issue, follow the next methods presented in this guide.

2. Clean the cookies  and cache from  your web browser

Is your CCleaner not deleting Firefox history? Check this guide out

3. Repair Microsoft Exchange using Control Panel

4. Open a case with Microsoft Support

If the above-mentioned methods didn’t prove helpful in your situation, then it is recommended that you open a case withMicrosoft Support.

Provide a detailed description of your issue in order to get customized help directly from the official support branch of Microsoft.

In today’s article, we explored some of the most useful steps to follow in case you encounter the dreaded data storage error while using Microsoft Exchange.

Make sure to follow the instructions carefully to avoid any other complications.

We would love to know if you found this guide helpful, or if you have any fix suggestions. Let us know by using the comment section below.

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More about the topics:Microsoft Exchange

Vladimir Popescu

Being an artist his entire life while also playing handball at a professional level, Vladimir has also developed a passion for all things computer-related.

With an innate fascination for research and analysis, and realizing many other people share his passion for this subject, he delved into writing Windows-related articles, so other people can also benefit from the acquired information.

When not writing kick-ass articles, Vladimir likes to spend his time doing Crossfit and creating art.

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