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FIX: Microsoft Jigsaw is not loading / working [Quick Guide]

4 min. read

Updated onOctober 4, 2023

updated onOctober 4, 2023

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Key notes

Microsoft Jigsaw is a fun jigsaw app. However, some MS Jigsaw users have posted on forums stating that the software app crashes when they start it.

Consequently, they can’t get the app up and running. These are a few resolutions that might fix a Microsoft Jigsaw app that isn’t working.

How tofix Microsoft Jigsaw problems?

How tofix Microsoft Jigsaw problems?

1. Open the Microsoft Store App Troubleshooter

First, check out the Microsoft Store App troubleshooter included inWindows 10. That troubleshooter fixes apps that aren’t working. You can do so by completing the above procedure.

2. Reset MS Jigsaw

Resetting apps is one of the best ways to fix them. Windows 10 includes aReset optionthat erases app data and restores the selected app to its default settings.

Do not hesitate to reset MS Jigsaw as described above.

3. Reset the Microsoft Store cache

A corrupt MS Store cache can have an impact on UWP apps. Some users have confirmed that resetting the MS Store cache fixed Microsoft Jigsaw for them.

4. Check for app updates

An outdated app is more likely to crash when it starts than an updated one. So make sure that MS Jigsaw is the most updated version. You can check for app updates within MS Store as described above.

5. Set up a new user account

The MS Jigsaw app might not work due to a user account issue. To check if that’s the case, set up another user account and then run the app from there.

One, or more, of those resolutions, might kick-start the Microsoft Jigsaw app. In addition to those resolutions, aSystem File Checkerscan might also fix the app.

6. Reinstall Microsoft Jigsaw

Alternatively, you can reinstall Microsoft Jigsaw. To do that, right-click Microsoft Jigsaw on your Start menu’s app list and select itsUninstalloption.

However, you further need to use an appropriate method to scan for leftovers after the standard uninstall. This is the most suitable job for an uninstaller software

You should use dedicated software for this task to completely uninstall the app with all its registry entries. Otherwise, the app will leave residual files behind.

If you thus consider powerful tools to help you with this, choose from themost efficient uninstaller programsout there.

If you have another fix for the MS Jigsaw app, feel free to share it below.

More about the topics:Game issues

Matthew Adams

Windows Hardware Expert

Matthew is a freelancer who has produced a variety of articles on various topics related to technology. His main focus is the Windows OS and all the things surrounding it.

He is passionate about the tech world, always staying up-to-date with the latest and greatest. With an analytical view, he likes problem-solving, focusing on errors and their causes.

In his free time, he likes to read and write about history and tries to always develop new skills.

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Matthew Adams

Windows Hardware Expert

He is passionate about everything surrounding Microsoft’s OS, focusing on troubleshooting guides & tips for everyday problems.