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FIX: Netflix HDCP unauthorized content disabled
4 min. read
Updated onOctober 4, 2023
updated onOctober 4, 2023
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Key notes
While playingNetflixcontent on streaming services devices like Amazon Fire TV/Stick,RokuandRokuStreaming Stick, you may encounter ‘HDCP unauthorized. Content Disabled’ error.
This error typically points to a hardware problem where your device cannot play protected content.
If you are also troubled by this issue, here are a couple of troubleshooting tips to help you resolve HDCP Unautorized, contend disabled error. We have covered troubleshooting tips for both Amazon andRokustreaming devices below.
How do I fix Netflix HDCP unauthorized, Content Disabled’ message?
1.Perform a power cycle
Sometimes, performing a quick power cycle can help you resolve connection related issues with yourstreamingdevices. If the issue persists, try other steps below.
Best Free (trial) VPNs that work with Netflix [2020 Guide]
2. Check for HDCP issues
The Nextflix HDCP Unauthorized. Content Disabled error mostly occurs due to hardware issues. In more than one case, replacing the HDMI cable has resolved the issue for the users. However, at times it can also happen if the TV’s HDMI port is faulty.
3. Disable Auto-adjust display refresh rate
The Auto-adjust display refresh rate feature optimizes the content to provide the highest picture quality. However, enabling the feature can lead to the aforementioned error.
Note that this feature is only available onRokuplayers with 4K option. If you have a standard streaming device, you can skip this step.
4. Configure your TV for HDR
Samsung HDR TVs
LG HDR TVs
Sony HDR TVs
TheNetflixHDCP unauthorized, Content Disabled error can occur due to multiple reasons. Try following all the steps in this article one by one to resolve the HDCP problem with your streaming device.
If it’s still not working, we suggest switching to Disney+, one of the biggest streaming services nowadays that provides unlimited streaming of exclusive movies, TV shows and original content for one monthly subscription fee.
⇒Get Disney+
Do let us know which method helped you resolve the issue in the comments.
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Tashreef Shareef
Tashreef Shareef is a software developer turned tech writer. He discovered his interest in technology after reading a tech magazine accidentally. Now he writes about everything tech from Windows to iOS and streaming services to IoT at WindowsReport.
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