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Fix: Netflix not working on Xbox One

4 min. read

Updated onOctober 4, 2023

updated onOctober 4, 2023

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Netflixusers who use their gaming consoles tostream movies or showsmay one time or another experience issues withNetflixnot working onXbox One, or whatever console they prefer.

In case you are usingXbox Oneand cannot streamNetflixon your console, check first whether you meet the minimum streaming requirements before trying any of the solutions recommended below.

Here are the minimum requirements for streamingNetflix:

So this is where you really need to start before trying to fix the problem.

Note: higher video quality uses up more bandwidth, so if your ISP caps on data or bandwidth, change the video quality settings to Low or Medium so you can use less data.

Once the above requirements are met, try the solutions below toresolve the Netflix not working on Xbox One problem.

How to fix Netflix not working on Xbox One

Solution 1: Check your connection speed

Use the steps below:

Netflixapp will confirm you can connect to the internet, and reachNetflixservers, while checking your connection speed.

Once this is done, check the internet speed requirements above to see that they’re met.

Solution 2: Restart home network

Follow the steps below to do this:

Does this fix the problem? If not, try the next solution.

Solution 3: Connect the console directly to your modem

If you’re using awireless routerconnected to yourmodem, but you cannot connect after solution 2, try and bypass the router to identify the cause of the problem. This works by eliminating the router problem as a possible cause of the main issue.

Note: You need Wii LAN adapter (for Wii and Wii U) to do this.

Here are the steps:

If it did help fixNetflixnot working onXbox Oneproblem, then your router may be the source of the problem. Bypassing is not a perfect solution though, so check with the contact who set up yourhome networkso as to reset or reconfigure router settings.

If it didn’t work, check with your equipment provider to ensure themodemand internet work properly.

If you didn’t manage to use this solution, try the next solutions.

Solution 4: Restore ISP default settings

If you’re using a Virtual Private Network (VPN), disable and connect directly to your home internet. However, if you changed your device to a custom DNS setting, reset it to acquire DNS automatically. You can contact your device’s manufacturer for further assistance on this.

Solution 5: Improve Wi-Fi signal

Here’s how you can do this:

Solution 6: Check with the person who set up your home network

If none of the first five solutions work andNetflixnot working onXbox Onepersists, contact the person who set up yourhome networkso as to resolve connectivity issues on the network, and determine if your router is properly set up.

Share with us in the comments section below whether any of these solutions helped.

Fix: Netflix not working on Xbox One#

How to fix Netflix not working on Xbox One#

Solution 1: Check your connection speed#

Solution 2: Restart home network#

Solution 3: Connect the console directly to your modem#

Solution 4: Restore ISP default settings#

Solution 5: Improve Wi-Fi signal#

Solution 6: Check with the person who set up your home network#