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FIX: OneDrive for Business error 0x8004de40

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Updated onOctober 4, 2023

updated onOctober 4, 2023

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A number of users are reporting that they see theerror0x8004de40 whenever they try to useOneDrivefor Business.

Because a wide range of people uses this handy service to back up, share, and store different files, it is extremely important that the service works properly, and no data is lost because of a faulty process.

One user has explained his problem on theMicrosoft Answers forum. Here is what he had to say:

I can log into myOneDrivefor business account online and all other internet based services appear normal. This error code appears when attempting to sign in on the Desktop to my OneDrive account.

A password prompt has appeared today, and have completed that. I have removed and reinstalledOneDrive, which had no effect. The new password works fine on my mobile device, which also has Office 360 for the same account on it.

Please can you help?

The0x8004de40 error codeis caused by a connectivity issue, and the reasons for this happening can be varied. In today’s guide, we will discuss some of the best methods to try and fix this issue once and for all.

Read on for more details.

1. Make sure your internet connection is running properly

If you’reusing Wi-Fito connect to the internet, you will need to make sure that your router is running properly. Even if all the appropriate lights are turned on on your router, it is recommended that you reboot it.

The specific steps to follow to do this will vary from router to router, but you should find a reset button somewhere on the back of the device. If you can’t find the reset button, then just unplug the router from the socket, wait for 30 seconds, and then plug it back in.

In the case that you’reusing an Ethernet cableto connect to the internet, please make sure that the cable is plugged in properly.

Note:If the above-mentioned steps prove that your internet connection is running smoothly, please follow the next methods presented in this guide.

2. Reset Windows Socket (WINSOCK)

Experiencing OneDrive sync issues? Check these methods out

3. Try resetting the OneDrive application

Note:It is worth mentioning that resetting the OneDrive app might result in the loss of your app’s data, settings, and other saved preferences. This means that you will need to re-configure the app once the 0x8004de40 error has been solved.

In today’s fix article we explored the best troubleshooting methods to try if you’re seeing theOneDrive for Business error 0x8004de40.

Please make sure to follow the steps presented in this guide with care. This will allow you to rest assured that none of your computer data or settings are changed and more problems are caused.

If you would like to share your experience with using these methods, please feel free to leave a comment in the section found below this article.

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More about the topics:onedrive

Vladimir Popescu

Being an artist his entire life while also playing handball at a professional level, Vladimir has also developed a passion for all things computer-related.

With an innate fascination for research and analysis, and realizing many other people share his passion for this subject, he delved into writing Windows-related articles, so other people can also benefit from the acquired information.

When not writing kick-ass articles, Vladimir likes to spend his time doing Crossfit and creating art.

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