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FIX: OneDrive on Android is not syncing

5 min. read

Updated onOctober 4, 2023

updated onOctober 4, 2023

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There are a variety ofcloud storage packagestoday, and most of these are now offered with mobile devices, whose manufacturers have the challenge of having more storage capacity for their new products as storing content locally isn’t as popular anymore.

Mobile device users simply select a cloud storage provider they like, install the app, and set it up on their devices, and they’re in the cloud. Each of these apps has its own pros and cons though, the popular ones today beingDropbox,Google Drive, and Microsoft’sOneDrive.

OneDrive’s cloud solutions offers 5GB of space with a free account, but thiscan be expandedby recommending the service to one’s friends, which rewards you with 30GB of space, though you can also get this by connecting and syncing your photos with the cloud.

The good thing is OneDrive integrates seamlessly with your mobile device, and allows you to back up your files automatically. If you’re using Android device(s), OneDrive is easy to set up and install. However, there are users who have raised concerns overOneDrive on Android not syncing.

There are many reasons why this happens, including running an old version of the app, or running out of space on the cloud, an unreliable connection, bad operating system update, or permission denials, can cause OneDrive on Android not syncing issue.

Whatever the nature of the problem, try the solutions listed below to fix OneDrive Android not syncing issue.

How to fix OneDrive on Android sync issues

How to fix OneDrive on Android sync issues

1. Check your internet connection

If your OneDrive for Android is not syncing, ensure that it happens on both your mobile network and WiFi, because if it only happens on one, you need tocheck your ISPor mobile service carrier as they may be blocking something that won’t allow OneDrive to sync or work properly.

2. Re-install the app

If you find OneDrive for Android not syncing, the app may not be launching or is crashing, so you can re-install the app. To do this:

— RELATED:Fix: Windows 10 Doesn’t Recognize Android Phone

3. Check the file size

OneDrive for Android not syncing can also be caused by the size of the file, if it is larger than 15GB. You can fix this by trying to reduce the size of the file, by zipping the file or folder. To transfer large files or batch files, add them to the OneDrive desktop app instead of using Upload on the website. If you saved to a location you didn’t intend, or moved the files by error, use the Search everything box in OneDrive website, save the file with a unique name and stop the sync, then restart it again.

How to pause and resume sync in OneDrive

4. Update to the latest OneDrive version

This can help resolve sync problems on yourAndroid device. OneDrive is frequently updated so ensure you download the latest version and install it. If you already have it, the installer will set up and end automatically.

Check that you’re not syncing too many files. If your OneDrive for Android is not syncing, it may be because you have too many files on OneDrive or many new files waiting to be uploaded and this can take a long time. Add the files instead to your desktop app than using the Upload on the site or on your device.

5. Mark files as Offline on your Android device

You can do this on your Android device to read the files anytime, even when offline. Online edits made will sync next time you’re connected to the web. Files marked offline are read-only but you can edit the file when you get back online.

6. Stay within the storage limit

Check the size of your OneDrive Android storage and that of OneDrive storage available. If you don’t have enough space, you will have to move or delete files or reduce them. You can also buy more storage, or free up OneDrive storage by choosing which folders to sync.

Are you now able to sync OneDrive Android? If so, let us know what worked for you from the solutions above by leaving a comment in the section below.

RELATED STORIES TO CHECK OUT:

More about the topics:Android issues,onedrive,windows 10 fix

Milan Stanojevic

Windows Toubleshooting Expert

Milan has been enthusiastic about technology ever since his childhood days, and this led him to take interest in all PC-related technologies. He’s a PC enthusiast and he spends most of his time learning about computers and technology.

Before joining WindowsReport, he worked as a front-end web developer. Now, he’s one of the Troubleshooting experts in our worldwide team, specializing in Windows errors & software issues.

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Milan Stanojevic

Windows Toubleshooting Expert

Before joining WindowsReport, he worked as a front-end web developer. Now, he’s specialized in Windows errors & software issues.