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FIX: Outlook error 0x800CCC13 on Windows 10
6 min. read
Updated onOctober 4, 2023
updated onOctober 4, 2023
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Key notes
Outlookis a versatileemail clientthat was created by the tech titan, Microsoft. Besides its email service, theapplicationfeatures tools that make it easy for users tocreate appointments, meetings and execute various other tasks.
Despite being top of the line and reliable, the emailapplicationis not invulnerable to errors. Users may come across a common malfunction known asError 0x800CCC13Outlookwhen they are trying to send or receive emails on the Microsoftapplication.
If you have this issue withOutlook, then the instructions in this article will help you fix theerror. Below, you will find information on what causes thiserroras well as several possible fixes for it.
What causes error 0x800CCC13 in Outlook?
Unfortunately, there are several different possible reasons why users get thiserroronOutlook. Knowing the origins of the issues can significantly help users find a solution to the problem.
- PST file corrupted
The primary cause of theerror0x800CCC13Outlookis a corrupted PST file.Outlookwill attempt to access this file when you receive messages or send them. So, typically thiserroroccurs when you are handling your emails.
- Improper termination of theapplication
Not closing yourOutlookapplicationproperly can cause damage and corruption to your PST file. For example, if you were usingOutlookand your power suddenly cut out, then you may find some corrupted files the next time you log in.
- Viruses
It is possible that a virus to corrupt files in yourOutlookprogram. A virus can infiltrate your computer throughscam websitesand infected external hard drives. It is advised to initiate a scan orupdate your firewall.
- Hard drive issues
It is uncommon, but your hard drive may be physically damaged which will, in turn, corrupt files in yourOutlookapplication. If you have doubts about the structural integrity of your HDD or SDD, then you will want to take your computer to a shop or buy new hard drives.
Quick tip:
Instead of trying to fix Outlook, you should try an alternative email client, like Mailbird.
Mailbird is far more stable, and offers plenty of tools that make email management much easier, such as the ability to centralize the emails for all of your addresses into one single menu.
Mailbird
How do I fix Outlook error 0x800CCC13?
Since multiple factors causeerror0x800CCC13Outlook, naturally there will also be multiple solutions to fixing the problem. Below, are the most common fixes to this commonerror.
1. Repair corrupted Outlook files
You may notice in the section above that most factors causes the files inOutlookto become damaged or corrupted. Therefore,repairing corrupted filesof theapplicationwill most likely fix theerror. Here is how you fix damaged files:
Use a third-party email repair tool
A much faster method to repair your corrupted Outlook files is to simply use a dedicated third-party repair tool.
For example, Stellar Repair for Outlook is an excellent tool used for the recovery of all Outlook-related files that have been damaged or corrupted, regardless of the cause.
And the best part is that you don’t need any kind of training orde to use the tool, just knowledge of basic English.
Stellar Repair for Outlook
2. Create a shortcut and run as administrator
There are several workarounds that you can use to fix thiserror. One workaround is to create anOutlookshortcut on the desktop. Right-clickon the new shortcut and locateRun as administratoron the list.Once theapplicationopens you will need to see if you can send or receive emails without getting theerror.
3. Clean boot slate
Another workaround you can use is to start your computer in aClean Boot State. A Clean Boot State is an advanced version of Window’s Safe Mode. It is designed to help users identify and isolate a problem.
If this solution fixes the problem then you will need to find the program that is wrongfully interfering withOutlookand disable that program.
4. Open Outlook in safe mode
Open theRundialog by pressing theWindows KeyandRat the same time. Once the dialog is opened you will need totypeinOutlook/safe.
If openingOutlookin safe mode fixes theerror, then you have an add-in causing the issue.
With the details provided, you should be able to remedy the problem. However, if you still receive the error message after these fixes, then you may want to consider reinstalling theOutlookapplication.
More about the topics:Outlook Errors,Outlook Mail
Radu Tyrsina
Radu Tyrsina has been a Windows fan ever since he got his first PC, a Pentium III (a monster at that time).
For most of the kids of his age, the Internet was an amazing way to play and communicate with others, but he was deeply impressed by the flow of information and how easily you can find anything on the web.
Prior to founding Windows Report, this particular curiosity about digital content enabled him to grow a number of sites that helped hundreds of millions reach faster the answer they’re looking for.
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