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FIX: Outlook Error 500 Something Went Wrong
Try our solving recommendations and certainly fix this error
10 min. read
Updated onOctober 4, 2023
updated onOctober 4, 2023
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If you’re a Microsoft Outlook for Web user, you may have come across the dreaded Error 500.
This Outlook 365 Web access error 500 is one of the many Outlook errors that can occur in Microsoft Outlook and it prevents the user from sending or receiving messages.
The problem is caused by a server-side issue that Microsoft may be working to resolve. It can also be caused by a problem with your Internet connection.
This issue affects other services and apps, and users reported this issue in the following apps:
If you don’t know how to fix error 500something went wrong in Outlook, then we’re going to show you in our guide the best ways to fix this problem.
What is 500 something went wrong error?
This error message appears usually in Outlook, and it will prevent you from accessing your emails. Outlook 500 error appears in Chrome, but you can experience it in any other web browser or email client.
In most cases, the issue is caused by your configuration, such as improperly set licenses and admin roles, but that can be easily fixed by contacting your network administrator.
What does a 500 internal server error mean?
This is a generic server error code, and it appears when the server wasn’t able to process your request. Since this is a generic error, it will appear regardless of the type of problem that you encounter.
In terms of Outlook, it can appear if your date and time aren’t correct, or if your roles aren’t properly configured, so you’ll need to adjust them with an administrator account.
Being a server-side error, you can experience Outlook 500 error on Mac, Android, and any other platform, but regardless of the platform that you use, the solutions are more or less the same.
Why is Outlook not connecting to server?
There are multiple reasons for this issue, but here are the most common ones:
What can I do if I run into Outlook error 500?
How can I fix error 500 repeating redirects detected in Outlook 365?
In case there’s an issue with the service, you’ll have to wait for Microsoft to fix it.
These instructions are for Chrome and Chromium browsers, but all modern browsers have this feature, so the solution should work in any web browser.
After that’s done the Outlook 500 error in Chrome should be gone.
After doing that, your cache should be cleared and the issue should be resolved.
Additionally, if you’re still getting error 500 while trying to web access Outlook, try using a different browser. Sometimes outlook works better in other browsers such as Opera One for example.
The browser has many privacy features, so it won’t track you or show you any pesky ads. Of course, there’s additional security in form of a free and unlimited VPN.
⇒Get Opera One
Keep in mind that you need to be the Global Administrator for this solution to work. A few users reported that removing all roles, and assigning them again fixed the problem, so you can try that as well.
Also, try assigning only the necessary roles to the affected user to fix this issue.
Reinstalling the antivirus is a drastic solution, and before you try that, we suggest you check your antivirus settings and adjust your DNS configuration.
How can I fix Outlook error 500 protocol disabled?
How can I fix Outlook error 500 mailbox not found error?
Some users are suggesting toExchange Online Plan, save changes, wait a few moments and then enable it again, so be sure to try that as well.
Keep in mind that you need to be an administrator for this method to work.
If you’re a regular user, you can check your license by doing the following:
How can I fix Outlook error 500 base64?
How do I fix Outlook error 500 when using a new account?
How can I fix Outlook error 500 line too long error?
Certain servers have limitations when receiving emails, and if a certain line is longer than 1000 characters, your emails might get rejected.
This applies especially to HTML emails since Outlook can convert your message into a single line that exceeds 1000 characters.
To prevent that, make shorter messages or always use plain text instead of HTML for emails.
If you’re an administrator, you can fix this problem simply by installing the latest updates for Microsoft CRM.
Microsoft has acknowledged this issue and released an official patch for it. Once you install the latest updates, check if the problem is still there.
Hopefully, one of the above solutions will help fix your Error 500 message and allow you to reaccess your emails.
You should also check our guide on how to fix theSomething unexpected went wrong with this URLerror.
Are you having additionalOutlook errorson your PC? Let us know in the comments section below.
More about the topics:Outlook Errors,Windows 11
Vladimir Popescu
Being an artist his entire life while also playing handball at a professional level, Vladimir has also developed a passion for all things computer-related.
With an innate fascination for research and analysis, and realizing many other people share his passion for this subject, he delved into writing Windows-related articles, so other people can also benefit from the acquired information.
When not writing kick-ass articles, Vladimir likes to spend his time doing Crossfit and creating art.
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