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FIX: PureVPN not working with Netflix [7+ tested methods]

6 min. read

Updated onOctober 4, 2023

updated onOctober 4, 2023

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Key notes

If you discover that PureVPN is not working withNetflixany longer, you might need to step in.

Usually, if yourVPNis suddenly not working with Netflix, it might be a temporary issue, which should resolve by itself in a short while.

However, you might also experience this problem if you recently made any changes to your system orVPNconfiguration.

We won’t assume anything, so we’ll just walk you through some methods you can use to restore PureVPN’s ability to work with Netflix.

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How can I fix PureVPN not working with Netflix?

How can I fix PureVPN not working with Netflix?

Switch to another server

If you notice PureVPN is not working with Netflix, the first thing you should always do is try another server.

There are various reasons why a VPN server can suddenly decide to drop everything (or, in your case, Netflix) and take a break.

One of the most common causes for this happening is the server becomesoverloaded.

Thanks to modern technology,VPNservices provide us with multiple servers we can switch between if we notice something amiss.

With that in mind, disconnect from the troublesome PureVPN server and just pick another one.

Before you skip to the next fix, we remind you that you must connect to a US server if you want to watch US Netflix. The same goes for other regions.

Change the VPN protocol

It’s not a secret that different protocols work in different ways.

So it shouldn’t surprise you to find out that changing your PureVPN protocol can make it work (better) with Netflix.

Here’s how to do it:

By default, PureVPN is set to automatic, which may sound great, but sometimes automatic settings just don’t cut it.

We suggest tryingOpenVPN(UDP) since UDP is more appropriate (faster) for streaming multimedia content.

However, if you notice that this one doesn’t work either, feel free to try all of them.

More so, note that PureVPN offers multiple usage modes:

Make sure to select the StreamVPNmode, as it’s less likely to cause any trouble with Netflix.

Clear browser/app cached data

Keep in mind that the instructions above are only available for Chrome browsers.

But don’t worry, other browsers have similar settings, so you’ll have no trouble clearing data on Firefox orOpera, for instance.

If you’re using the Windows 10 Netflix app, things are even simpler; you just need to reinstall the app.

During the uninstallation process, Windows 10 automatically clears any cached app data.

Reinstalling it lets you start fresh, which could make PureVPN work again with Netflix.

Log in to Netflix without a VPN

Sometimes Netflix may not be able to process login requests coming fromVPNusers, which can make it seem that yourVPNdoesn’t work with Netflix.

If that’s the case, the resolution is quite simple; you just have to log in without using aVPN.

After logging back in to your Netflix account, you can safely reconnect to yourVPNand Netflix should now work just fine for you.

If it still doesn’t work, make sure to clear your browser cache and try again. We’ve described the procedure in the method above.

Use public DNS/flush your DNS

Many users noticed that their ISP-assigned DNS may be somewhat limiting, so they turned to free alternatives.

A restrictedDNSserver address could even stand between PureVPN and Netflix, causing various connectivity issues.

Google Public DNS is a free alternative to your ISP’s DNS, and it’s quite easy to use, too.

Although you should already be seeing some improvement, you could also get rid of old DNS data that may interfere with your connection.

Here’s how to do this on a Windows 10 PC:

When your PC finishes its boot sequence, you can connect to PureVPN and check if Netflix is working as it should.

If the issue was caused by using a restricted DNS or cached DNS data build-ups, everything should run smooth from this point onward.

Remember that you may still need to flush your DNS from time to time, so you might want to bookmark this guide for later use.

Check security software

Security software on your PC such as firewalls and antivirus utilities can make PureVPN stop working with Netflix.

To prevent that from happening, make sure that your firewall doesn’t block PureVPN in any way.

Check connection rules and make sure PureVPN has the appropriate amount of privileges.

Now check yourantivirusfor the same restrictions. If you find any, you might want to remove it, lest you prefer this PureVPN not working with Netflix situation.

Use another VPN

Private Internet Accessis a greatVPNservice brought to you by Kape Technologies that can unblock Netflix for you in a jiffy.

It comes with a series of top-notch privacy/security features meant to keep your online identity safe while you’re browsing the Internet.

Thanks to its huge network that counts over 22,000 servers, it’s easier than ever to switch servers in case your current one doesn’t work.

Check out PIA’s key features:

Private Internet Access

Other solutions

Conclusion

To sum it up, if you notice that PureVPN is not working with Netflix anymore, there are many things you could do about it.

Our recommendation is that you try all the methods we described in our guide and avoid skipping either one of them.

The ones you skip may be the very ones that get you out of this sticky situation.

More about the topics:Fix VPN,Netflix connectivity errors

Vlad Constantinescu

Vlad might have a degree in Animal Husbandry and Livestock Management, but he’s currently rocking anything software related, ranging from testing programs to writing in-depth reviews about them.

He spent 3-4 years as a software editor at Softpedia and another year as a VPN specialist before he landed his current job as an author at Windows Report.

In his free time, Vlad enjoys playing guitar, doing jigsaw puzzles, researching cybersecurity, and even having a good read on rainy days.

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