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Fix: Remote Desktop Services is Currently Busy Error
Resetting the an RDS user session should get the job done
5 min. read
Updated onOctober 4, 2023
updated onOctober 4, 2023
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Key notes
TheRemote desktop Servicesis currently busy error is an issue encountered by some users when trying to connect to a Windows server. This issue can either be due to problems on the server settings or the user side.
Irrespective of the cause, the solutions in this guide will help you solve the problem effectively.
What does Remote Desktop Services currently busy mean?
The Remote Desktop Services is currently busy error means that the server can not accept an additional user for some reason. Below are some of the causes of the error:
How do I fix Remote Desktop Services is currently busy?
1. Apply updates to RDSH
Memory leaks are pertinent on some Windows Server 2012 R2 RDSH servers. If this is left unattended, it can cause issues like Remote Desktop Services is currently busy. A quick workaround to this is to restart the RDSH server.
To get rid of the error permanently, installApril 10, 2018—KB4093114update on the RDSH servers. Also, you might be facing this error because of the RD listener created by the RDSH server.
You can restart the RDSH server to reset the count of RD listeners as a workaround. However, to get rid of it permanently, apply the following updates to the RDSH servers:
2. Check RDS maximum limit policy
Another cause the Remote Desktop Services is currently busy is the low max connection limit policy. You can adjust this by following the steps above.
3. Reset stuck client remote desktop session on RDS
If only one user is encountering the Remote Desktop Services is currently busy error, you can effectively end the processes causing the error, as well as the session on RDS.
4. Reset an RDS user session
With this, you should be able to end the RDS session for the user experiencing this issue. You can now ask the person to log in, and the Remote Desktop Services is currently busy error should be history.
We have reached the end of this guide on fixing the Remote Desktop Services is currently busy error on Windows server 2012 R2 or any other version. Just make sure you follow the instructions carefully, and you should be able to get past it for good.
If theRemote Desktop is not logging users off, check our detailed guide to solve the problem.
Feel free to let us know the solution that helped you solve this issue in the comments below.
More about the topics:Remote Desktop Connection
Ola-Hassan Bolaji
Windows Hardware Expert
A Computer Engineering graduate, he has spent most of his life reading and writing about computers.
He finds joy in simplifying complex topics into simple solutions for PC users. The quality of his work and providing step-wise tested and proven solutions to PC issues are all that matter to him.
Away from computers, he is either reading or watching football!
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Ola-Hassan Bolaji
Windows Hardware Expert
He’s a Computer Engineering graduate who has spent most of his life reading and writing about computers & operating systems.
