Fix: RSAT Naming Information Cannot be Located

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Updated onOctober 4, 2023

updated onOctober 4, 2023

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Key notes

TheRSAT naming information cannot be locatederror occurs when trying to access the Active Directory. This issue may occur if there is a problem with the domain controller (DC) computer or if you have recently disconnected from your network and are trying to reconnect.

Basically, it’s when the server cannot contact other DNS servers and resolve their names successfully. If you’ve come across this issue before, we delve into different ways on how to resolve it.

What does RSAT naming information cannot be located mean?

Remote Server Administration Tools or RSAT is a suite of tools in Windows that allows you to manage roles and features on servers remotely.

For example, you can use them to:

TheRSAT naming information cannot be locatederror message is one you may encounter when attempting to connect to an Active Directory domain controller.

This error indicates that the computer has not been added to the Active Directory Domain Services (AD DS) directory.

Usually, it’s anissue with your network connection, but it could also indicate a problem with some of the services running on your computer.

The following conditions can cause this error:

Other variations of a similar problem that you may encounter include:

What can I do if RSAT naming information cannot be located?

Try the following workarounds before moving on to the complex solutions:

1. Restart the TCP/IP NetBIOS Helper service

2. Restart the Netlogon service

If you are getting this error, it is probably because of some missing or corrupt DNS records that caused the failure to return the domain controller list. Restarting the NetLogon service will attempt to re-register any missing Active Directory Domain Services components.

3. Reset network settings

4. Edit the Registry

That’s all we had for this article, and hopefully, the naming information that could not previously be located has been resolved.

While you’re still here, we’d like to direct you to another interesting article on how toexport a list of Active Directory users in a group. This can be especially useful in auditing, so check that out.

For any additional thoughts or suggestions, leave a comment down below.

Fix: RSAT Naming Information Cannot be Located#

What does RSAT naming information cannot be located mean?#

What can I do if RSAT naming information cannot be located?#

1. Restart the TCP/IP NetBIOS Helper service#

2. Restart the Netlogon service#

3. Reset network settings#

4. Edit the Registry#