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FIX: Sky Go not working in Windows 10/11

4 min. read

Updated onOctober 4, 2023

updated onOctober 4, 2023

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Sky Go is a streaming app that enables users to watch Sky content on their Windows desktops and laptops. However, some users have said on the Sky forum that they can’t get that app started. For other users, the Sky Go app might stop playing content. Here are some Windows 10 resolutions that can fix a Sky Go app that doesn’t start or play content.

How can Users Fix Sky Go?

How can Users Fix Sky Go?

1. Remove CiscoVideoGuard and Reinstall Sky Go

2. Close Screen Capture Utilities

3. Turn Off Firewalls

In addition, try turning off, or even uninstalling, third-party antivirus utilities that might also incorporate firewalls. The support pages for the antivirus utilities will provide further details on how to temporarily disable them. Users can turn off some antivirus software by right-clicking their system tray icons to open context menus that include disabling or turn-off options.

4. Clean Boot Windows

The resolutions above might fix Sky Go so users can watch content with the app. In addition to those fixes, make sure that Windows 10’s short and long date format is dd/MM/YY.

Matthew Adams

Windows Hardware Expert

Matthew is a freelancer who has produced a variety of articles on various topics related to technology. His main focus is the Windows OS and all the things surrounding it.

He is passionate about the tech world, always staying up-to-date with the latest and greatest. With an analytical view, he likes problem-solving, focusing on errors and their causes.

In his free time, he likes to read and write about history and tries to always develop new skills.

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Matthew Adams

Windows Hardware Expert

He is passionate about everything surrounding Microsoft’s OS, focusing on troubleshooting guides & tips for everyday problems.